Reap experiences 5x faster onboarding

Reap experiences 5x faster onboarding

Reap

Reap is a financial technology company dedicated to upgrading small businesses’ capabilities. They deliver corporate payment solutions to improve the way small businesses operate today and prepare them for the challenges of tomorrow. Reap helps customers with issuing nonbank credit cards as well as an online payment platform that enables small businesses to pay expenses and collect revenue – to and from anyone, anywhere – entirely via credit card.

IndustryFintech 
CountryHong Kong
Employees1 – 50
ModulesOnboarding, attendance, time off, employee self-service, employee records
Reap

Reap is a financial technology company dedicated to upgrading small businesses’ capabilities. They deliver corporate payment solutions to improve the way small businesses operate today and prepare them for the challenges of tomorrow. Reap helps customers with issuing nonbank credit cards as well as an online payment platform that enables small businesses to pay expenses and collect revenue – to and from anyone, anywhere – entirely via credit card.

IndustryFintech
CountryHong Kong
Employees1 – 50
ModulesOnboarding, attendance, time off, employee self-service, employee records

The Challenges

Reap was previously using multiple Google sheets and Excel to manage their HR processes and employee data which came with many limitations and complexity issues. Storing employee records proved to be a challenge given the way how Google sheets were formatted, it was not the most ideal platform to upload images. As a result, it was inconvenient for HR to have a quick overview of each employee’s profile, since they were unable to include a photo of each employee in the same spreadsheet as their personal details.

In addition, all their data ranging from payroll, employee records, attendance, and timesheets were recorded on separate spreadsheets. It was a time-consuming and inconvenient process, especially when it comes to extracting or updating it.

Tracking employees’ leave was a hassle as well. Taking into account that manual calculations have to be made for prorated leaves and brought forward leaves for different new joiners throughout the year. In addition, every leave request or sick leave had to be recorded manually inside the spreadsheet by HR. In the event that any employee is on MC, HR would need to send out an email blast to the company to notify everyone and also proceed to block out the employee’s calendar. This proved to be a challenge since the company is expanding rapidly.

The Solutions

Omni HR centralized employee database enabled HR to have a quick overview of all employees’ information, instead of manually running through several spreadsheets to gather all the necessary information. HR is able to put a face to each employee’s profile with Omni’s image upload feature, and view each employee’s information at a glance which is an important feature given that Reap is scaling quickly. By doing so, less time and effort are needed to consolidate the information they need.

Omni HR attendance module enabled employees to log into the system and submit their leave and sick request without having to reach out to HR to assist them with the application. Employees have full visibility and control over their leave, where they can track their time off application and also have a quick overview of their team members’ calendar with Omni’s dashboard. This helps them avoid the risk of multiple employees taking time off during the same period. From a management perspective, they have full visibility of who’s in and out of the office without having HR send out an email blast.

Omni HR onboarding module streamlines the onboarding process both internally and externally. With an automated onboarding workflow, it minimizes the need to coordinate and communicate with the relevant departments. Automated reminders are sent for any overdue tasks, eliminating the need for HR to send chaser emails. In addition, HR is able to customize their own questionnaire template and send it out to every new joiner prior to their start date. Having all the relevant information in one place, allows HR to focus more on employee engagement. 

I’m blown away by Omni's commitment to build a better HR software to help business resolve their HR challenges. We are able to customize the system based on our company’s needs, which I can’t say would have been possible with other bigger players in the market. For any fast-growing companies out there, Omni is the HR system for you.

Sally Fu, Operations & Finance Manager

The Results

2
Hours

Saved per week on leave application

5X
Faster onboarding

For new joiners

100%
Ease of access

To employee records

Reap experiences 5x faster onboarding

Reap experiences 5x faster onboarding

Reap

Reap is a financial technology company dedicated to upgrading small businesses’ capabilities. They deliver corporate payment solutions to improve the way small businesses operate today and prepare them for the challenges of tomorrow. Reap helps customers with issuing nonbank credit cards as well as an online payment platform that enables small businesses to pay expenses and collect revenue – to and from anyone, anywhere – entirely via credit card.

IndustryFintech 
CountryHong Kong
Employees1 – 50
ModulesOnboarding, attendance, time off, employee self-service, employee records
Reap

Reap is a financial technology company dedicated to upgrading small businesses’ capabilities. They deliver corporate payment solutions to improve the way small businesses operate today and prepare them for the challenges of tomorrow. Reap helps customers with issuing nonbank credit cards as well as an online payment platform that enables small businesses to pay expenses and collect revenue – to and from anyone, anywhere – entirely via credit card.

IndustryFintech
CountryHong Kong
Employees1 – 50
ModulesOnboarding, attendance, time off, employee self-service, employee records

The Challenges

Reap was previously using multiple Google sheets and Excel to manage their HR processes and employee data which came with many limitations and complexity issues. Storing employee records proved to be a challenge given the way how Google sheets were formatted, it was not the most ideal platform to upload images. As a result, it was inconvenient for HR to have a quick overview of each employee’s profile, since they were unable to include a photo of each employee in the same spreadsheet as their personal details.

In addition, all their data ranging from payroll, employee records, attendance, and timesheets were recorded on separate spreadsheets. It was a time-consuming and inconvenient process, especially when it comes to extracting or updating it.

Tracking employees’ leave was a hassle as well. Taking into account that manual calculations have to be made for prorated leaves and brought forward leaves for different new joiners throughout the year. In addition, every leave request or sick leave had to be recorded manually inside the spreadsheet by HR. In the event that any employee is on MC, HR would need to send out an email blast to the company to notify everyone and also proceed to block out the employee’s calendar. This proved to be a challenge since the company is expanding rapidly.

The Solutions

Omni HR centralized employee database enabled HR to have a quick overview of all employees’ information, instead of manually running through several spreadsheets to gather all the necessary information. HR is able to put a face to each employee’s profile with Omni’s image upload feature, and view each employee’s information at a glance which is an important feature given that Reap is scaling quickly. By doing so, less time and effort are needed to consolidate the information they need.

Omni HR attendance module enabled employees to log into the system and submit their leave and sick request without having to reach out to HR to assist them with the application. Employees have full visibility and control over their leave, where they can track their time off application and also have a quick overview of their team members’ calendar with Omni’s dashboard. This helps them avoid the risk of multiple employees taking time off during the same period. From a management perspective, they have full visibility of who’s in and out of the office without having HR send out an email blast.

Omni HR onboarding module streamlines the onboarding process both internally and externally. With an automated onboarding workflow, it minimizes the need to coordinate and communicate with the relevant departments. Automated reminders are sent for any overdue tasks, eliminating the need for HR to send chaser emails. In addition, HR is able to customize their own questionnaire template and send it out to every new joiner prior to their start date. Having all the relevant information in one place, allows HR to focus more on employee engagement. 

I’m blown away by Omni's commitment to build a better HR software to help business resolve their HR challenges. We are able to customize the system based on our company’s needs, which I can’t say would have been possible with other bigger players in the market. For any fast-growing companies out there, Omni is the HR system for you.

Sally Fu, Operations & Finance Manager

The Results

2
Hours

Saved per week on leave application

5X
Faster onboarding

For new joiners

100%
Ease of access

To employee records

Reap experiences 5x faster onboarding

Reap experiences 5x faster onboarding

reap-logo

Reap is a financial technology company committed to enhancing the capabilities of small businesses. They offer corporate payment solutions aimed at enhancing the current operations of small businesses while also equipping them to tackle future challenges effectively. Reap assists its customers in issuing non-bank credit cards and provides an online payment platform that empowers small businesses to handle expenses and revenue collection seamlessly, using credit cards, regardless of location or the parties involved.

IndustryFinTech
CountryHong Kong
Employees11-50
ModulesOnboarding, attendance, time off, employee self-service, employee records

I’m blown away by Omni's commitment to build a better HR software to help businesses resolve their HR challenges. We are able to customize the system based on our company’s needs, which I can’t say would have been possible with other bigger players in the market. For any fast-growing companies out there, Omni is the HR system for you.

- Sally Fu, Operations & Finance Manager at Reap

How Omni Adds Value to Reap

Streamlined Leave Management

The Challenge

Reap’s manual leave management process had become a significant challenge for their organization. They relied on multiple spreadsheets: one for tracking each employee’s leave balance, another for managing leave requests, and yet another for scheduling leaves. This approach was error-prone, exceptionally time-consuming for the HR department, and led to a prolonged leave request process for employees.

Furthermore, the communication of employee leave information across the organization involved sending emails and manually blocking calendar dates. This additional task further burdened the already busy HR team and often resulted in miscommunication among teams.

Omni's Solution

Omni’s attendance module swiftly streamlined Reap’s leave management process. Utilizing the self-service portal, employees gained the ability to login and submit leave and sick requests, which were automatically routed to the appropriate approver, eliminating the need for HR involvement.

Furthermore, Omni’s leave management module automatically monitored and calculated employee time-off allowances. This provided employees with real-time visibility and control over their leave balances, as well as the ability to easily view their team members’ calendars, thus preventing overlapping leave requests and enhancing transparency across the organization.

From a management perspective, Omni offered real-time visibility into employee attendance, eliminating the necessity for email notifications and closing communication gaps among teams. With leave requests being automatically routed, the approval process became simpler and more efficient, requiring only a click of a button to approve or deny requests, with the information then automatically directed to the next appropriate stakeholder.

The Results
2

Hours saved per week on leave management

Omni’s attendance module enhanced Reap’s leave management by significantly reducing the requirement for manual intervention. This improvement empowered employees with greater control over their leave requests, enabling them to prevent overlapping time-off periods and facilitating easy access to their benefits, ultimately promoting a healthier work-life balance.

From a management standpoint, the real-time visibility of employee attendance eliminated the necessity for email notifications, effectively alleviating the administrative workload associated with leave management. With complete transparency now achievable across Reap’s teams, communication and collaboration efforts flourished.

Swift & Comprehensive Onboarding

The Challenge

On average, onboarding programs entail 41 administrative tasks for each employee. At Reap, the team was operating a fully manual onboarding program, where they managed and processed data through different spreadsheets, distributed forms via email, and manually entered sensitive information to construct individual employee profiles. This system not only consumed a significant amount of time but was also challenging to monitor and prone to data entry errors.

Due to the scattering of employee information across multiple platforms, it became cumbersome to efficiently locate and consolidate employee data, resulting in delays during the onboarding process. This system hindered new hires from effectively onboarding, thereby prolonging their time to productivity and posing a potential threat to employee engagement.

Omni's Solution

The implementation of Omni’s onboarding feature enabled Reap to fully automate their onboarding process, both internally and externally. Omni’s digital record-keeping eliminated the need for manual coordination and communication with various departments. Through automated workflows that flawlessly tracked, followed up on, and uploaded employee information, forms, and compliance requirements, the system effectively lightened the administrative load on Reap’s HR team while also boosting employee profile completion rates.

Moreover, Omni provided a centralized platform for all employee data, creating a single, secure source of truth for each employee that was accessible to authorized personnel. This allowed Reap’s HR team to effortlessly access all employee data in one location, simplifying other routine HR tasks and enabling easy identification of gaps in profile information.

The Results
5x

Faster onboarding

Thanks to automated workflows and timely reminders, HR was able to streamline onboarding tasks and significantly reduce administrative overhead. This efficiency led to a remarkable reduction in the time required to create employee profiles, decreasing it from 5 days to just 1.

By utilizing customized templates and automated workflows, onboarding became a simplified and effortless process. This transformation allowed Reap’s HR team to redirect their attention and efforts towards more strategic employee-related matters.

Secure & Efficient Employee Records

The Challenge

The absence of a formalized or centralized employee database created constraints for Reap, as employee records were dispersed across spreadsheets. This lack of a centralized system meant HR faced limitations in storing diverse types of data, including employee photos, important documents like work permits, and other essential employee records. As a result, HR encountered difficulties in obtaining a comprehensive overview of each employee’s profile, which in turn affected their ability to recognize and engage with employees effectively.

Omni's Solution

The Reap team required a centralized and secure database to access complete employee records without the hassle of manually sorting through multiple spreadsheets. Omni provided precisely that solution, effectively resolving Reap’s data fragmentation issue and offering an easily accessible, all-encompassing employee profile with just a few clicks. Additionally, Reap employees and new hires can directly input their employee information directly into the Omni database, eliminating the requirement for manual data entry by HR and reducing the risk of data entry errors.

The Results
100%

Ease in accessing
employee records

Through the adoption of Omni’s centralized database, Reap achieved a significant boost in efficiency when it came to managing employee data. HR saved valuable time and effort that would otherwise have been spent navigating multiple spreadsheets. This allowed them to easily access quick and comprehensive employee profiles, streamlining their operations.

Optimize your HR functions with Omni

Request a free demo

Get started today!

Get a 14-day free trial and see how Omni can work for your business.