Dev Team is a premier e-commerce development agency specializing in the delivery of customized solutions and open-source platforms. This Philippine-based powerhouse extends beyond conventional outsourcing to serve as a strategic growth partner, maximizing their clients’ potential.
.avif)
“Since switching to Omni, our HR processes have become significantly more efficient. The user-friendly interface and automated features have saved us considerable time and reduced errors.”
At 50 employees across the Philippines and growing, efficiency and scalability is top of mind for Dev Team. “Our previous system wasn’t very easy to use.”, shared Kahtleen Kaye Casacop, HR & Admin Team Lead at Dev Team. “We didn’t have any tools to automate key HR processes like performance management and nothing synced with the systems we were already using [like Google calendar]. We really love that about Omni, we can connect all of our systems and functions.” Manual processes and a lack of tools made it difficult to effectively manage employee performance, track attendance, and streamline payroll processes.
Omni presented a holistic solution to address Dev Team’s HR challenges. By automating key HR functions, Omni provided Dev Team with a centralized platform for data-powered performance reviews, error-free time tracking, and efficient monthly payroll processing. This not only saved their HR team valuable time, but also significantly improved accuracy, consistency, and communication across the organization.
How Omni adds value to Dev Team
1. Faster Performance Insights
The Challenge
Performance management is an essential process to the Dev Team HR department, allowing them to keep their team aligned and motivated. Yet manual processes and a lack of sufficient document and data storage made routine programs, like annual performance reviews, both time consuming and inefficient.
Without a tool to streamline their process, Dev Team resorted to a manual program, sending out individual PDF files to supervisors and tracking review progress in separate spreadsheets and across email. “It was difficult to track progress. We had to send the form, rely on managers to get it back to us, then compile the results, resend them to other supervisors, and finally distribute them to the employees.” recalls Casacop. Supervisors were also required to edit the document and input their own criteria for evaluating employees, which led to confusion and inconsistent assessments. The lack of a centralized platform hindered Dev Team’s ability to create a calibrated, equitable, and efficient performance review process for their growing team.
Additionally, storing hard copies of this employee information—such as previous performance reviews—was equally cumbersome and inefficient. The Dev Team HR leaders spent valuable hours sifting through files to find necessary records, and manually tracking completion rates for performance reviews.
Omni’s Solution
Omni gave Dev Team a centralized solution to efficiently manage their performance review cycles. With clear workflows that automatically distributed assessments, routed tasks to the next scheduled stakeholder, and data synchronization to ensure employee and supervisor information is accurately reflected for each review, Dev Team’s HR department could launch a performance review program that was streamlined and easily traceable.
Omni’s customizable performance review forms further empowered supervisors to establish standardized and objective criteria, ensuring that each review cycle delivers maximum value and consistency, bringing clarity across teams and further promoting growth for their employees.
As Casacop further highlighted, “Since we started using Omni for our performance evaluations, tracking review progress has become much easier. Once an employee completes their review, it is automatically marked as completed, and we receive a status right away. This is a vast improvement compared to our previous process.”
And calibrating the results from performance reviews has never been easier for Dev Team since leveraging Omni. Upon completion, performance data is available in real-time reports, allowing HR to efficiently track review progress, identify development areas, and make informed decisions for their workforce. As Iron Mike Minguez, HR Admin Assistant at Dev Team puts it, “Omni is incredibly user-friendly. The platform is intuitive, and all the necessary information is readily available when we need it.”
The Results
The implementation of Omni’s performance module transformed the way performance reviews were conducted for Dev Team, eliminating the manual production or processing that delayed insights and burdened HR. By leveraging automation and accessing data tracking, the time taken to complete performance reviews went from 3 to 4 weeks down to just 3 to 4 days.
Furthermore, the ability to analyze employee performance data has become easier than ever before. Omni helped Dev Team roll out consistent and uniformed rating metrics, bringing clarity to the process while simplifying analysis. With centralized data and real-time reporting, Dev Team took their performance review analysis from 1 to 2 weeks to just 3 to 4 days, streamlining decision-making processes and enabling HR to focus on strategic initiatives.
2. Increased Efficiency and Accuracy
The Challenge
Dev Team’s 50 person strong team consists of varied schedules and leave allowances, which require careful management and calculation from their HR department. A task that, before Omni, the team was tracking and calculating with a tool that lacked checks and balances.
“The HR department would be chasing people down, or we’d have employees coming to us saying, ‘I made a mistake on my timesheet, can you fix it?’ This was incredibly time consuming and taxing.”, recalls Casacop. These inaccuracies in employee time sheets were especially critical during payroll processing, where accurate attendance and time off records are essential. The HR team faced obstacles, as many employees either clocked in late or didn’t clock in at all. As Casacop recalled, “When we were running payroll, we found ourselves in the situation where we would ask, 'Was this person here? Are we supposed to pay them?’” Furthermore, their previous system locked employees out once they had clocked in or if the day had passed, making it impossible to adjust or correct attendance errors.
“It was very difficult with our previous system, some individuals may not clock in on time and their timesheets were not able to be edited. Unlike in Omni, it was very difficult and time consuming because we had to retroactively fix time sheets and filter requests.”, shared Minguez. This process led to administrative inefficiencies and increased potential for errors.
Omni’s Solution
Omni’s automated and time tracking system brought a simplified and secure approach to Dev Team’s leave management. Employees can simply clock in or out directly within Omni and edit their timesheets with manager approval when necessary through their employee self-service portal. This system brought greater autonomy to Dev Team employees, provided visibility for management and HR, and released the HR team from the administrative burden of fielding employee timesheet error requests.
Whatsmore, Omni’s timetracking system automatically informs payroll calculations, allowing for a streamlined and accurate payroll cycle. “Omni allows us to extract accurate data, which makes it a great platform for timekeeping and payroll," said Minguez.
When errors arise, Dev Team’s HR team can swiftly make necessary edits and updates in real-time, mitigating payroll delays or discrepancies each month. This system alleviates their administrative load, reduces employee frustration, and improves their overall HR management processes.
The Results
“Omni makes it really easy to manage our employee’s timetracking,” shared Casacop. With automated time off and attendance modules, the days of manual tracking are over for Dev Team. Data syncing has significantly reduced errors, resulting in more accurate records of employee hours worked and time off. Previously, their HR team had to constantly manually update incorrect timesheets, but since implementation, such incidents have significantly dropped.
Finally, the improved accuracy in timekeeping has translated to fewer errors in payroll calculations. This improvement has streamlined their payroll process, reduced discrepancies, and ultimately resulted in more efficient and accurate payroll management.
3. Enhanced Employee Engagement
The Challenge
With Dev Team’s previous leave-tracking system, there was no centralized way to holistically view employee availability or important dates. “Previously, we didn’t really have the ability to easily view who's on leave or get notified about it through the system,” shared Casacop. Data was disjointed, requiring HR and management to review profiles on a case-by-case basis to know who was on leave, or when someone’s birthday or work anniversaries were. This system caused confusion among teams and could even result in lapse in coverage, impacting productivity and causing frustration among departments.
Omni’s Solution
As a centralized system, Omni’s unified previously disjointed functions like employee time tracking and records. Now, when a Dev Team employee is approved for time off, Omni automatically updates the team calendar—integrated with Google Calendar—to reflect who is in and out of the office, making information easily available to HR, managers and peers. “Employee availability is automatically reflected on our calendar. Now, if an employee is currently out sick or it's their birthday or they’re on vacation, we can see it immediately,” shared Casacop. This data sync removed the necessity of manually tracking and re-recording employee availability, not only saving time for HR, but reducing scheduling conflicts and improving team function.
Team functionality isn’t the only benefit of unifying their data with Omni. Since making the switch, Dev Team has leveraged information to develop engagement initiatives for their employees. “Since it's reflected on our Google calendar now, we never forget an employee’s birthday or their work anniversary. Now, we give regular shout-outs over Slack on important dates, inviting the team to celebrate with each other, they really enjoy it.” Casacop reflected.
The Results
“Omni has definitely helped us engage our employees better,” shared Casacop, “having the information easily accessible makes our job a lot easier in creating these opportunities for connection.” shared Casacop.
Centralized employee data and data syncing helped Dev Team tap into engagement initiatives that keep their employees motivated and happy, boosting productivity and company culture. By unifying previously disjointed systems, Omni makes these opportunities easier to track and capitalize on for busy HR teams.
Boost Employee Experience with Omni
“We definitely feel Omni was worth the investment,” shared Casacop, “it’s not only more affordable than our previous system, but our employees love it and its functionality has really improved our HR practices.”
Dev Team’s implementation of Omni significantly streamlined their HR processes, improved data quality, and deepened employee engagement efforts. By automating core functions like leave management and performance reviews, centralizing data, and enhancing accuracy, Omni frees up HR teams to focus on high-impact initiatives that boost employee experience and productivity for modern, growing teams.
.jpg)
