How to Create an Effective HR Workflow

Finally, your company has begun to scale with its workforce increasing. However, it’s not long before you notice that your company’s growth comes with an increase in HR workload. How do you maintain consistency in hiring or keep up with accurate performance evaluations? This is where HR workflows come into play.

This post will explore how you can create effective HR workflows and transform how you manage HR tasks. Let’s begin by understanding HR workflows.

What is an HR workflow?

An HR workflow is a set of organized tasks or processes that automate your HR functions, ensuring they are efficient and error-free. They include automating tasks like employee onboarding, payroll processes, and other HR-related activities. To better grasp the meaning of workflows, let us consider the examples of HR workflows. 

What are the examples of HR workflows?

HR workflow

1. Recruitment and onboarding

A recruitment and onboarding workflow involves creating an ordered process to ensure the hiring and welcoming of new hires to your company is hassle-free. A recruitment and onboarding workflow includes the application process, collection of new hire’s paperwork, and onboarding tasks.

For instance, recruitment and onboarding workflows would involve setting up an applicant tracking system (ATS) that collects and organizes potential employees’ applications. Then, after your HR team reviews the submissions and selects a candidate, the workflow automatically transitions the candidate to the onboarding process, which includes completing all necessary paperwork and training sessions.

Read next: 10 Companies That Have the Best Employee Onboarding Experience (and You Can Too)

2. Performance management

Performance management workflows are organized processes you design to ensure your employees meet their goals. A performance workflow would contain key components including setting goals, conducting performance reviews, and providing feedback.

A performance management workflow would include setting measurable goals that align with your company’s objectives. Then, integrate systems that can automate the scheduling of employee performance reviews and ensure they receive prompt feedback.

3. Leave management

This type of HR workflow involves organizing a set of processes to handle the leave requests of your employees. An effective employee leave management HR workflow can submit and approve leave requests and update payroll systems.

For example, a leave management workflow would include setting up a time and attendance system that makes it easy for employees to submit their leave requests. Then, after you approve their requests, the workflow automatically updates the payroll system to reflect their leave.

4. Payroll processes

A payroll workflow is a sequence of organized tasks you create to ensure your employees are paid accurately and on time. This HR workflow makes it easy to calculate salaries, deduct taxes, generate payslips, and initiate payments.

The workflow would involve having software that calculates each employee’s gross salary. After that, it automatically deducts contributions such as taxes and health insurance premiums. Then, the payroll workflow ensures the software generates payslips that outline employees’ deductions and final take-home pay and then initiates direct deposits. 

5. Offboarding

An offboarding process workflow involves creating an ordered process that smoothly and professionally manages the departure of employees from your company. 

An offboarding workflow would include having a Human Resource Information System (HRIS) that automates the scheduling of exit interviews to gather feedback from employees leaving the company. Then, the workflow notifies your IT team to revoke the employee’s access to the company’s data and communicates with the payroll team to process any outstanding payments.

With an understanding of the examples of HR workflows and how you can easily create one for your business, let us explore why you must have these workflows in place. 

Why is it important to have an effective HR workflow?

Having effective HR workflows aids you as an HR manager in reducing your workload and automating manual and repetitive tasks. Workflows give you more time to concentrate on aspects of human resources that matter. Further, here are some reasons it’s important for your organization:

Improve efficiency and accuracy

HR workflows include the use of structured systems and automation, reducing the risk of errors from reliance on manual or paper-based processes. Using workflows saves you time and improves efficiency.

Ensure compliance

HR workflows aid you in complying with legal requirements like the Labor Code regulations. Workflows ensure you correctly record the documentation of your HR processes, preventing compliance violations and potential legal issues. 

Streamline communication

Workflows make communication within the HR department and the entire organization easy. It also streamlines communication and ensure your employees have a satisfied experience from onboarding to offboarding.

Reduce costs

Workflows improve employee engagement and reduce the high costs of recruitment and training new staff. Additionally, it automates repetitive tasks like data entry and applicant tracking that would otherwise be handled by humans, thereby cutting costs.

Remember, having effective HR workflows make it easier for you to handle HR processes by automating tasks. This reduces the risk of errors and keeps your HR process effective.

What are the steps to create an effective HR workflow?

HR workflows

When creating your HR workflow, it’s a continuous process of looking out for areas of improvement and optimizing your process. Here are five steps to developing effective workflows:

1. Identify processes for improvement

The first step when creating your HR workflow is to evaluate your current processes and identify bottlenecks that need improvement. Some effective methods for assessing your current HR processes include;

  • Surveys and feedback: Use employee satisfaction surveys to get feedback from employees and managers helps you spot areas of your current process that may be slow or confusing.
  • Process mapping: Creating visual diagrams (flowcharts) of your current HR workflows helps you understand each step of the process and identify where errors occur. 
  • Data analysis: Observing patterns in delays and errors from your existing workflows helps you analyze your HR metrics and performance data. This data provides evidence of where your current HR workflows need improvement.

2. Define the workflow scope

The next step when building out your HR workflow is defining the scope of the workflow. Here’s how to define your workflow scope:

  • Clearly outline what your new workflow aims to achieve to guide its design and implementation.  
  • Specify the essential tasks and milestones within the workflow. This helps you keep it comprehensive and focused.
  • Engage relevant stakeholders like HR team members and employees from the beginning of the planning process.

By defining your workflow scope, you create a clear roadmap for developing and implementing the new HR process.

3. Develop clear guidelines

The third step when creating your workflow is to develop easy-to-follow guidelines that outline each step of the workflow. 

Clear guidelines ensure stakeholders are aware of their responsibilities within the workflow and that they correctly execute them. 

To develop clear guidelines, you must:

  • Ensure your documentation describes each step of the workflow and is in simple language so it’s easily understandable for all users.
  • Clearly define the roles and responsibilities of each stakeholder involved in the workflow. This ensures there is accountability and no misunderstandings.
  • Include visual aids such as diagrams and flowcharts to assist your users in understanding complex processes and grasping the workflow quickly.
  • Develop standard operating procedures (SOPs) to ensure users correctly perform each task within the workflows.

4. Leverage technology and automation

The next step when creating an effective HR workflow is utilizing HR automation tools like employee self-service portals and application tracking systems. Leveraging technology assists you in automating manual and repetitive tasks. 

Some technologies you can leverage when building your workflows include:

5. Implement and test the workflows

The final step is implementing and testing your workflows, ensuring it meets the intended goals. 

Here’s how to effectively implement and test your workflows:

  • Pilot phase:

First, launch your new HR workflow on a small scale within a specific group of employees. Launching at a small scale makes it easier for you to monitor the process closely and identify any issues before the full-scale implementation.

  • Collect feedback:

During the pilot phase, ensure you collect feedback about the experience and challenges of users interacting with the new workflow. At this stage, pay attention to quantitative data such as time-saved and qualitative feedback like ease of use.

  • Incorporate feedback:

Using the feedback you’ve gathered, refine and optimize your workflows. Incorporating user feedback ensures you address practical concerns and issues, making the adoption of your workflow easier.

  • Full implementation:

After making necessary adjustments by incorporating user feedback, implement your new HR workflows across the organization. Remember to provide training sessions to ensure all stakeholders understand their roles and responsibilities within the workflow.

  • Continuous evaluation:

The implementation of your workflow should not be a one-time event. After implementation, ensure you continuously monitor the performance of your workflow using KPIs such as user satisfaction, processing time, and error rate.  

Leverage Effective HR Workflow with Omni

HR automation helps save significant time and reduce costs associated with the various manual tasks performed every day by HR and leadership. Studies have shown HR automation can decrease administrative costs by 30% for HR professionals and 49% for employers.

Routine HR workflows, such as data entry, employee onboarding, leave management, and payroll processing, are streamlined and automated, freeing up HR teams to focus on more strategic and value-added activities that drive productivity and profitability for your organization.

What’s more, HR automation tools like Omni provide clear and timely insights into your organization’s spending, helping you build and audit your HR budget backed by real data.
Learn how Omni users like Influur saved time and reduced costs by leveraging HR automation tools.

If you’re ready to make that jump and take charge of your HR workflows,

How to Run Payroll in Thailand

If you’re looking to expand your company or hire employees in Thailand, it’s crucial to obey its local regulations, especially when it comes to Thailand payroll. 

However, effectively running Thailand payroll can be demanding. One reason is that Thai labor laws can be complex, and it isn’t always easy to keep up with frequent amendments. But if you flout these laws, you risk getting a penalty or other negative legal consequences.

Your best bet is to familiarize yourself with Thailand payroll processes. Hence, we’ve created this guide to help you avoid compliance issues in Thailand. Whether you’re a business owner or an HR manager, this article will help you handle Thailand payroll with information on everything from taxes to payroll software.

Preparing for Thailand Payroll

Running payroll in Thailand typically begins with these factors:

Before you can handle payroll activities, your business has to be a legal entity in Thailand. This process can take several months as it involves registering the company, sorting out paperwork, getting employment permits, and understanding Thailand’s employment regulations. 

To do so:

  • Register your company name in Thai (not English or another language) with the Department of Business Development.
  • File a memorandum of association. This document provides details about your company, including its founders and activities. 
  • Choose a company type. It could be a public limited company, private limited company, partnership, or a branch office (for foreign companies).
  • Register your entity with the Ministry of Commerce. 
  • Register with the Thai Revenue Department for a company registration certificate and income tax number. 
  • If you’re not a Thai citizen but your company has a physical location in Thailand, apply for an alien business license.
  • Create a Thai bank account. It’s required to operate in the country..

However, you can skip the rigorous process by using an Employer of Record (EOR).

To put it simply, EOR is an organization that legally hires employees on behalf of an employer. They simplify the process and handle administrative and legal responsibilities, such as payroll, compliance, taxation, and employee benefits. 

However, setting up an EOR for your business can take up to six months and may be costly. It is important to assess your needs and budget to determine which way to go when registering your entity.

Tax identification number

A Tax Identification Number (TIN) is a unique identifier the government assigns to individuals and business entities for easy taxation. You need a TIN to open a business bank account. To get one, register with the Thai Revenue Department. And if your turnover exceeds the threshold of 1.8 million baht within 12 months, register for a VAT number.

Employment obligations

Thailand requires employers to provide specific mandatory benefits. Depending on the length of employment, job position, and industry, they include:

  • Annual leave and public holidays

Full-time Thailand employees who have worked for a year are entitled to six days of paid annual leave. However, some employers offer workers 10 to 15 days of paid vacation every year to compete in the market. Workers who don’t use their vacation time can accumulate and carry it forward. 

Besides annual leave, workers are entitled to at least 13 compulory public holidays yearly. 

  • Maternity leave

Expectant mothers in Thailand are entitled to 98 days of fully paid maternity leave. While the employer pays for the first 45 days, the government pays the remaining period through the Social Security fund at 50% of the regular salary rate.

  • Sick leave

In Thailand, an employee is entitled to 30 days of paid sick leave every year after working for a year. If the sickness persists for over a month, they can use their paid vacation or take unpaid leave. And if an employee falls ill for more than three consecutive days, they are required to submit a medical certificate.

Read next: HR’s Guide to Employee Leave Management

Thailand Payroll Processing Steps

Thailand payroll

Employees in Thailand generally earn monthly in the local Thai Baht currency. However, some companies may pay employees bi-monthly or weekly, depending on their internal policies and agreements with employees. Once you’ve settled payment dates, here’s how to process Thailand payroll:

1. Calculate gross salary

Calculate the total amount an employee earns prior to any deductions. This includes their basic salary, overtime, allowances, bonuses, commissions, and any other payments they get. Gross salary does not include taxes, social contributions, or other deductions. 

Thailand operates a monthly payroll cycle with a maximum of eight working hours daily and 48 hours per week. Employees who work more than 48 hours a week should be paid overtime, which is 150% of the employee’s hourly rate.

For example, an employee’s earns:

  • 30,000 baht as a basic salary 
  • 5,000 baht as housing allowance
  • 2,000 baht as transportation allowance

In that instance, their hourly rate is 125 baht (30,000/30/8). If they work 10 hours of overtime in a month, their overtime pay will be 187.5 per hour (150% of 125 baht). Multiplied by 10, that’s 1875 baht.

Therefore, the employee’s gross salary is 38,875 baht.    

Additional reading: Thailand Minimum Wage Guide for Employers

2. Withhold income tax

Once you’ve registered your company, you can withhold tax from your employees’ salaries. Thailand operates a progressive income tax system, and tax rates range from 0% to 35% depending on income levels

Employers and HR managers must calculate and deduct income taxes from employee earnings while considering the applicable tax rates. They should also remit the withheld income taxes to the Revenue Department by the 7th of the following month, alongside proper documentation and reporting.

Learn more: Understanding Income Tax in Thailand

3. Payroll contributions

When running Thailand payroll, you should also withhold and remit these other payroll taxes with income tax. 

  • Workmen’s Compensation Fund

This compensation fund offers financial assistance to employees who suffer from work-related injuries, disease, disability, illnesses, or death. Employees contribute 0.2% to 1% of their earnings to this fund once a year. 

  • Employees Provident Fund

The Provident Fund is a voluntary retirement savings plan that gives financial support to employees when they retire. Contributions typically range from 2% to 15% of an employee’s salary.

  • Social Security Fund

As part of Thailand payroll, employers and employees should contribute to the Social Security Fund by paying 5% of their income (capped at 875 baht per month) on the 15th of every month. This fund covers employees during unemployment, disability, maternity and paternity leave, injury, illness, death, and retirement. 

4. Process authorized deductions

After withholding all authorized deductions such as income tax, social security contributions, employee provident fund, etc., process them for remittance.

First, ensure all deductions align with Thai statutory demands. And if you are withholding more than stipulated, let it be a written agreement between the employee and employer through the employment contract or a separate authorization form.

5. Calculate net salary

Net salary is the money an employee takes home after deducting tax, contributions, and other withholdings from their paychecks.

Say an employee’s gross salary is 38,875 baht. You’ll have to deduct the percentages of the social security funds, employee provident fund, and income tax to get their net salary.

Payroll Payment and Records

Managing Thailand payroll involves using certain payment methods and records while adhering to labor laws and tax regulations. They include:

Payment methods

Employers must pay employees at least once a month, typically at the end of the month, via cash, bank transfer, or cheque. Furthermore, you should state your company’s specific payment dates in the employment contract so workers know when to expect their salary.

Payslips

Payslips should include employees’ gross salary, authorized deductions, and net salary. They should also include employee data, payment dates, and overtime or bonuses. Employees should receive their pay slips as hard or soft copies on or before payday.

Overtime pay

As mentioned earlier, employees who work beyond the standard 48 hours should receive an overtime fee of 150% of their hourly wages. 

If an employee’s hourly rate is 125 baht and works overtime for 10 hours a month, their overtime pay will be 1875 baht (150% of 125 =187.5 baht per hour multiplied by 10).  

Year-end tax adjustments

Year-end tax adjustments are crucial to Thailand payroll and tax compliance. They ensure employers withhold the accurate amount of personal income tax from employees’ salaries throughout the year while complying with the Revenue Department’s regulations.

Carry out year-end tax adjustments before the last payroll of the year. Furthermore, inform employees of updates while maintaining accurate records of all Thailand payroll transactions and adjustments for easy annual review.

Recordkeeping

Regular recordkeeping is essential when handling Thailand payroll. It ensures correct payroll processing and compliance with labor laws. Furthermore, it also encourages transparency between employers and employees.

Your payroll records should contain employee information, gross salary, allowances, benefits, payment dates, authorized deductions, and net pay.

Payroll software

Adhering to employment regulations and keeping records can be challenging. But with software, it becomes easier. Thankfully, many HR software exist to solve payroll problems. They automate calculations, track employee work hours, and streamline your payroll workflow.  

This helps eliminate errors, ensure accuracy, and simplify the process of processing Thailand payroll. But before choosing payroll software, ensure the pricing plan suits your company’s budget and its features align with your organizational goals. 

Read next: The HR Tools Growing Teams Need in 2024

Benefits of Payroll Software for Thailand Payroll

Thailand payroll

Enhanced accuracy and efficiency

Payroll software helps you keep and maintain accurate records of all transactions, including earnings, deductions, and payment histories. It automates the Thailand payroll process and reduces errors in computing salaries, overtime, taxes, and other calculations. The best part is that anyone on your team can easily access and retrieve relevant data, boosting efficiency and productivity.

Improved compliance

Using these tools makes it easier to follow through with labor laws. For example, it automatically calculates compulsory deductions from salaries. And when there are changes in Thai laws or tax regulations, you can easily update the tool to reflect them.

Cost savings and time management

Automating routine tasks like calculating earnings, withholding tax, and generating reports frees up space for more HR and finance duties. Also, since these tools help you process payment for multiple employees simultaneously, they save time and money that would have been spent executing the tasks manually.

Integration with HR Systems

Integrate your payroll software with other HR, accounting, and enterprise resource planning (ERP) systems to efficiently execute other administrative tasks. This improves your workflow and ensures a smooth process. It also reduces the need to duplicate efforts and creates a synchronized transition between systems.

Read next: What is HRIS? Why HR Needs Automation in 2024

Enhanced security

Many software have encryption features that secure and protect employee information and sensitive financial data from unauthorized access. This is necessary for the security of any company.

Automate Your Thailand Payroll Processes and Ensure Compliance

Navigating the ever-evolving regulations of Thailand payroll can be challenging, and staying up to date with the latest mandates is crucial for HR teams to remain compliant.

Omni helps HR teams stay up to date with the latest laws and regulations while streamlining the end-to-end employee management lifecycle. Our comprehensive payroll solution is tailored to Thailand’s specific requirements. With features like support for Thai baht, automated tax calculations, and instant payroll reports, Omni can help HR teams simplify their payroll processing while ensuring compliance.

Checklist and Guide for Maintaining Employee Records

Staying organized and up-to-date with employee records is a complex process that requires meticulous attention to detail. As there are so many regulations involved in the process, from privacy laws to retention requirements, it can be overwhelming. 

However, maintaining accurate records is crucial for compliance and effective human resources planning. That’s why we’ve created this comprehensive checklist and guide for employers and HR leaders to make maintaining work records a breeze. 

What are employee records?

Employee records, also known as employee files, contain relevant information about employees, highlighting their relationship with the company. These records are categorized into two parts, including personnel files and confidential information. Knowing where to store each type of information ensures privacy compliance and easy access for authorized personnel.

For example, the personal file contains basic information about employee documents such as employment contracts and performance reviews. It is also a great place to store employee agreements, such as non-disclosure or non-compete agreements. 

In many instances, employers are legally required to keep certain employee records and information in a confidential file separate from the personnel file. The confidential file may include items such as medical records, federal and state leave documents, background checks, and documents pertaining to an employee investigation.

Why is it important to maintain accurate employee records?

Employee records management is one of the many administrative functions of a company’s HR department. It involves a process of collecting, organizing, storing, and managing relevant information about employees. 

One of the ways HR leaders can streamline this process is by maintaining accurate records.

Without it, inefficiencies can arise, compliance risks increase, and decision-making can be compromised due to unreliable or incomplete data, therefore jeopardizing the whole record management process.

Here are more reasons why you should ensure accuracy and consistency in work records management. 

Legal compliance: Accurate record-keeping ensures companies have the required documents on hand for any audits or legal inquiries. 

Employee benefits administration: Staff files contain benefit-related information such as health insurance, retirement plans, and paid time off. Maintaining up-to-date and complete records helps companies effectively administer these benefits. Additionally, accurate records help prevent legal disputes related to employee benefits.

Performance management: With accurate performance records, managers can easily track each employee’s progress. A well-maintained record can also help managers identify areas for improvement and recognize outstanding performance. Lastly, organizations can make informed decisions with the right data on employee promotions, transfer, or termination.

Read next: A Guide to Mastering Performance Management

Compensation and payroll: Accurate record-keeping of compensation and payroll related documents ensures employees are paid accurately and on time. Organizations can also make informed decisions about their compensation strategy. This includes salary adjustments, bonuses, and promotions. 

Employee development: With a well-maintained employee record, you can identify each employee’s training needs and create personalized development plans tailored to their skills and career goals. This contributes to the improvement of overall employee performance

Succession planning: Organizations can use employee records to identify and develop new leaders to take up key positions. These records also help to ensure a seamless transition in the event of an employee’s departure or retirement. 

What are the guidelines on how long to keep documents?

Knowing how long to keep documents is crucial for several reasons. 

Employment laws, tax regulations, and industry standards all have specific requirements for how long different documents must be kept. 

For example, these are common retention periods for various employee documents: 

  • Employment records are typically retained for 3–7 years after termination.
  • Payroll records are kept for at least 3 years.
  • Tax records are retained for at least 4 years.
  • Benefits records are retained for 6 years after the plan year ends.
  • Training records should be kept for the duration of employment plus a few years after termination.
  • Performance reviews are also retained for 3-5 years after termination.

Keeping these employee records for the required periods ensures legal compliance, protects the business during audits or legal disputes, and helps manage records efficiently. 

Failing to do so can lead to penalties and other problems. Therefore, having a clear document retention policy is essential for any business.

Your Comprehensive Staff Files Checklist

staff files

Here we’ve included a comprehensive list of the right information employers and HR leaders should store in staff files: 

Pre-employment

The pre-employment stage involves assessing candidates to determine if they are the right fit for the job. In this process, HR leaders are required to collect and document information about candidates during the hiring stage. These documents include: 

  • Job application

This is a formal document that individuals submit to express their interest in specific job positions in your company. Job application as part of an employee record is important as it helps track career growth, supports performance reviews, and ensures proper documentation for compliance. Examples of employee information collected during this stage include basic information, personal information, educational background, professional experience, skills, and qualifications. Other documents, such as a resume, cover letter, and references are also collected during the job application process.

  • Offer letter

Another work record that you should store in a staff file is an offer letter and other agreements the employee would have signed during the offer process. After the interview stage, once employers decide to hire a candidate, the documents confirm the terms of employment and protect both parties by outlining job scope, salary, benefits, and other important details.

  • Background check

A background check report is an important document to store in an employee’s record. This report verifies the candidate’s credentials and ensures their suitability for the role. Keeping this report in employee records helps maintain a complete profile, supports legal compliance, and serves as a reference for future evaluations.

Onboarding

The purpose of the onboarding stage is to help new employees transition into new roles at the company. The following documents should be collected during this period: 

  • Completed forms

Onboarding forms are documents that new employees are required to fill out and submit as part of the onboarding process when they start a new job. These forms help gather essential information and ensure compliance with legal and company policies. Such forms include tax forms, direct deposits, employment eligibility verification forms, personal information, etc. 

  • Training records

You should also keep documentation of initial and ongoing training and development sessions. It should include dates, topics covered, and completion status.

  • Employee handbook acknowledgement

An employee handbook contains information on a company’s policies, procedures, rules, and working and behavioral expectations. The document should be signed and acknowledged by the employee as evidence that they have received and understood the terms and conditions outlined. 

Employment

This is the period during which the employee works actively for a company. Documents collected during this period include: 

  • Performance reviews

These evaluations are regularly conducted to document the employee’s performance, goals, achievements, and areas for improvement. Managers also use these documents to compare performance reviews from previous years with the current year’s review. It comes in handy when there is a need to provide additional support and training to an employee, as well as a written warning in cases of consistent underperformance and behavioral issues.

  • Payroll records

Employers keep a journal or record of all employees wages or tax payments as a way to ensure accurate payroll processing, maintain compliance with tax laws, and provide accurate documentation for financial audits. Other employee information collected in payroll records includes salary, bonuses, deductions, and any changes to compensation over time. 

  • Benefits documentation

Benefits are additional compensation provided to support the well-being of employees. This employee record contains information on workers’ enrollment in company benefits such as health insurance, the E.V. scheme, fertility benefits, retirement plans, and other perks. 

Termination

This stage concludes the employee lifecycle and includes the following key documents: 

  • Resignation/termination letter

This is a written document that informs the employee that their employment is terminated, or a formal letter from an employee resigning their position. The document should be signed by both parties to ensure legal compliance and contain the name, job title, reason for dismissal, and if there is a severance package offered.

  • Final paycheck

This work record contains information on the final paycheck, including payment for unused vacation days, overtime pay, and other final compensations. 

  • Exit interview

The exit interview process gives companies an opportunity for departing employees to provide feedback about their experiences, details about their termination, and other relevant information. The insights gotten from this record can highlight areas where the company needs improvement.

Best Practices for Maintaining Employee Records

work records

1. Store records securely

Storage is an important process for maintaining employee records. 

If you’re storing paper documents in a locked file cabinet with key access for limited individuals, then it is best practice to store them separately from other files. If you’re storing files electronically, the staff files must be kept in a place where they are readily accessible for inspection or examination. 

You must also have a backup system in place. You don’t want to have all your files on just one system because if something goes wrong, all those files could be lost. Lastly, you should find effective ways to remove staff files you no longer need. Use a shredder or secure disposal services to ensure data security. Similarly, make sure electronic files are wiped clean from the database as well. 

2. Limit access to authorized personnel

To ensure confidentiality and compliance with data protection regulations, there are protocols you must follow. You have to identify a limited group of individuals who will have access to the employee records. It is not necessary for a supervisor to see everything in an employee’s file. Some of the files should only be seen by HR and top management.  

3. Periodically review and update employee records

Reviewing and updating employee records is an important way to ensure accuracy and compliance with current regulations. This can be done on a quarterly or semi-annual basis to reflect any changes in employment status, personal information, or job performance. Regular reviews help identify discrepancies early, allowing for timely corrections and maintaining accurate records.

4. Implement security measures

Protecting employee records is essential. For protection purposes, you can use encryption, access controls, and regular security audits. Ensure only authorized personnel can access sensitive information and store all data securely. You should also educate employees on data privacy to prevent unauthorized access. Define specific circumstances under which employees can access these files, and limit employees from correcting, altering, or removing documents in the file.

5. Consider adopting HR software

If you want a streamlined and efficient method to manage employee records, then you should consider investing in HR software

For example, document management technology helps to automate many aspects of record-keeping, which potentially reduces errors and provides easy access to essential information. By using modern tools, you can enhance data security, improve compliance, and save time on administrative tasks.

Manage Your Employee Records with Omni

Adoption of an all-in-one HR software would be advantageous for all stakeholders in the organization, especially when it comes to employee file management. Businesses across various industries and scales are increasingly embracing automation and digitization to maximize productivity. 

Powering Asia’s fastest-growing, modern companies, Omni’s document management scales alongside your company so you can customize and leverage the system to meet your evolving employee records management needs while ensuring compliance with regulations within your jurisdiction. 

Book a demo with our team and see how Omni can simplify the intricacies and complexities of employee records and minimize the costs associated with common errors.

How to Build an Effective OKR Scoring System for Your Team

We’ve written a lot about Objectives and Key Results (OKRs) before. And that’s because OKRs are becoming an essential component of goal settings for organizations around the world. In a nutshell, OKRs provide a framework to set, track, and iterate on company wide objectives. But to do so effectively, you’re going to need to consider OKR scoring.

As any HR professional knows, no two OKRs are the same. Some will have a more significant impact, others can be accomplished in the short term. To help prioritize them, implementing a scoring system is an essential component of an OKR framework.

In this article, we’re going to take a look at OKR measurement, and walk you through the different OKR scoring systems, how to choose the right one for you, tips to make the most of it, and the benefits you can expect. 

What is OKR scoring?

Once you’ve laid out your OKRs, you’re on the right track to achieving your team’s goals. But establishing objectives, and actually measuring progress towards them are two different things. That’s where OKR scoring comes in.

Think of it like a progress report for your OKRs. It’s a way to measure how far along you are in achieving your goals. By assigning scores to your Objectives and Key Results, you get a clear picture of what’s working and what’s not, allowing you to adjust your strategy as needed.

The reasons you’re going to want to implement OKR scoring are:

  • Transparency: Everyone on the team can see exactly how they’re doing and where they can improve.
  • Motivation: Seeing those scores inch closer to 100% can be a real motivator for your team members.
  • Accountability: It keeps everyone accountable for their contributions to the team’s goals.
  • Data-Driven Decisions: Scores provide valuable data to help you make informed decisions about your OKRs and overall strategy.

What are the types of OKR measurement?

Once you have your OKR framework, it’s time to decide how you’ll measure progress. There are a few popular methods, each with its own pros and cons, and what you ultimately go with needs to reflect the unique nature of your organization. 

0 to 1 scale

This is the most common and straightforward approach. Each OKR is given a score between 0 (not achieved) and 1 (fully achieved). It’s easy to understand and works well for quantitative metrics like revenue or customer satisfaction. It’s pretty clear that there’s not a lot of nuance, which might leave you without the full picture. But the ease of implementation and understanding makes the 0 to 1 scale a popular OKR measurement.

Grading system

If your OKRs are more qualitative (like “improve employee engagement“), a grading system (A, B, C, etc.) might be a better fit. You can define what each grade means in terms of achievement. This is of course going to inject a bit more subjectivity to the scoring process, so make sure you approach each grade with clear, objective and consistent reasoning.

Relevant reading: 6 Types of Rating Biases That Affect Performance Reviews

Weighted scale

Not all OKRs are created equal. A weighted scale lets you assign different levels of importance to your Objectives and Key Results. This way, you can prioritize certain goals over others and see how each contributes to the bigger picture. Similar to the grading system, it’s important you have a repeatable and unbiased approach when assigning weighted values to your OKR calculation.

Hybrid approach 

Why limit yourself to one method? Many teams use a combination of approaches to get the best of both worlds. For example, you could use a 0 to 1 scale for quantitative Key Results and a grading system for qualitative ones.

The best scoring system for your team depends on your specific goals, how you like to track progress, and the overall culture of your organization. There’s no one-size-fits-all answer, so experiment and find what works best for your organization.

What are the benefits of OKR scoring?

OKR measurement

OKR scoring isn’t just about adding numbers to your goals—it’s a powerful tool that can supercharge your team’s performance and create a more positive work environment. Here’s some of the major benefits for you to consider:

Enhanced transparency and clarity 

  • Everyone’s on the same page: OKR scoring removes any ambiguity about progress. Everyone can clearly see how your team is doing and what needs more focus.
  • Open communication: Scoring promotes open conversations about what’s working and what’s not, leading to better collaboration and problem-solving.
  • Data-driven decisions: Instead of relying on gut feelings, scoring provides concrete data to help you make informed decisions about your strategy.

Improved performance and goal achievement

  • Focused effort: Scoring helps your team prioritize their work and allocate resources to the areas that will have the biggest impact.
  • Early detection of issues: If a Key Result is falling behind, you can address it early on before it becomes a major roadblock.
  • Continuous improvement: By tracking progress, you can identify patterns and areas where you can optimize your processes and strategies.

Employee motivation and engagement

  • Sense of progress: Regularly seeing their scores increase can be incredibly motivating for your team members. It reinforces the impact of their work and makes them feel invested in the team’s success.
  • Autonomy and ownership: OKR scoring empowers individuals to take ownership of their goals and make decisions about how best to achieve them.
  • Recognition and celebration: When goals are met, celebrating those achievements helps build a positive and supportive team culture.

By tracking progress, celebrating wins, and learning from challenges, you’ll be well on your way to reaching and exceeding the goals you lay out for yourself and your team.

Read next: Understanding and Implementing Stretch Goals for Employees

How to build an OKR scoring system?

Building a great OKR scoring system isn’t just about plugging numbers into a spreadsheet. It’s about creating an OKR measurement that aligns with your company culture, increases transparency, and drives continuous improvement. Here are the five steps you need to take to build an OKR framework that will work for your organization:

1. Choose a scoring scale

 We’ve already discussed the different scoring methods (0 to 1 scale, grading system, weighted scale, or hybrid). Choose the one that best aligns with your team’s preferences and the nature of your OKRs.

Consider: are your goals mostly quantitative or qualitative? Do you need to prioritize certain Key Results? Your answers will help you narrow down the options. Also think about your company culture. Is it more data-driven or collaborative? Your scoring system should reflect the way your team works best.

2. Define scoring criteria

For each Key Result, create a detailed breakdown of what it means to achieve a specific score. For example, on a grading system scale, what does it mean to achieve an A? What are the fundamental differences separating a B from a C?

Be as specific as possible, and try to develop clear scoring guidelines that everyone on the team understands. This will help ensure consistency and avoid any confusion or disagreements.

3. Promote transparency and communication

While it can be tempting to keep your scoring methodology private, OKR calculation works best with transparency. Share it with your entire team and explain how it works, and encourage questions and feedback. Make the scoring criteria easily accessible to everyone. This could be through a shared document, an internal wiki, or even a dedicated OKR management tool.

4. Integrate regular reviews

Set up regular check-ins (weekly, bi-weekly, or monthly) to review progress and update scores. This will keep everyone on track and allow for timely adjustments. Use the scoring system as a basis for constructive feedback, and focus on celebrating successes and finding ways to overcome challenges. This will help you to establish a culture of learning and growth. You can also review past OKR scoring to identify patterns and areas for improvement in your overall strategy.

4. Utilize tools and resources

There are many great OKR management tools available to streamline the process, including comprehensive HRIS platforms, like Omni. These tools can help you set goals, track progress, collaborate with your team, and automatically calculate scores.

5 Tips for an Effective OKR Framework

OKR framework

Now that we’ve dealt with the fundamentals of building your OKR scoring framework, it’s time to dive into the ways you can maximize its potential. Here are five tips for you to consider to level up your OKR calculation game:

1. Ensure OKRs cascade across all levels

Your organization-wide OKRs should be the North Star guiding everyone’s efforts. Break them down into smaller, more specific OKRs for each department, team, and even individual. This way, everyone understands how their work contributes to the bigger picture.

2. Define objectives that focus on desirable results

Your objectives should be about the results you want to achieve, not just the tasks you need to do. Instead of saying, “launch a new marketing campaign,” aim for something like, “increase website traffic by 20%.” This shift in focus will encourage creative problem-solving and drive real impact.

3. Break down objectives with clear, measurable key results

Each Objective should have a few Key Results that are specific, measurable, achievable, relevant, and time-bound (SMART). These metrics should clearly indicate whether you’re on track to achieve your Objective. For example, instead of saying, “improve customer satisfaction,” you might have a Key Result like, “increase customer satisfaction rating by 10% within the next quarter.”

4. Involve employees and foster open communication

OKRs aren’t just for managers. Involve your team members in setting their own OKRs. This will boost their sense of ownership and engagement, leading to better results. Encourage open communication and regular check-ins to discuss progress, challenges, and learnings.

5. Implement continuous improvement

A good OKR is one with the flexibility to change if need be. They should be living, breathing documents that evolve as your business does. Encourage a culture of continuous improvement by regularly reviewing your OKRs, adjusting them as needed, and learning from both successes and failures.

Revolutionizing Performance Management with Omni

OKRs are one of the most effective frameworks for establishing business goals, and developing a sustainable tracking system will help your organization efficiently implement and sustain OKR goal setting for your entire business.

Omni’s performance management system powers your business with access to reports and analytics that provide valuable insights for measuring key results. Easily set, track, and measure OKRs across your teams within one, intuitive dashboard. 

To learn more about how Omni can help you unlock your business’ potential, schedule a demo with our team today.

Understanding Income Tax in Thailand

Thailand, like elsewhere in the world, has a complex tax system designed to collect money from its residents and workers, and invest that money back into the country. The government takes it seriously—which means you and your organization need to comply and keep up-to-date with its regulations.

Every country has its own nuance to income tax collection, and Thailand is no different. In this article, we’re going to dive into everything you need to know about income tax Thailand, including Thailand income tax for foreigners, dates you’ll need to file on, and personal income tax Thailand.

What income is taxable Thailand?

Thailand’s tax system might seem a bit complex at first glance, but understanding the basics isn’t overly daunting when you break it down. Let’s start with the big question: what kinds of income are actually taxable in Thailand?

If you live in Thailand (or spend more than 180 days a year there), you’re considered a tax resident. This means you’ll be taxed on your worldwide income, not just what you earn from your work in Thailand. If you’re not a resident, you’re only taxed on the income you earn within Thailand.

Here’s a quick overview of what generally falls under the taxable income umbrella:

  • Employment Income: This includes your salary, bonuses, commissions, and any other benefits you get from your job.
  • Business Income: If you own a business or are self-employed, your profits will be taxed.
  • Investment Income: This covers things like interest, dividends, and capital gains from investments.
  • Rental Income: If you own property and rent it out, that income is taxable.
  • Other Income: This can include things like royalties, pensions, and certain types of windfalls.

Thailand also has a few specific rules and exemptions that can affect your income. For example, certain types of income are exempt from tax, and there are deductions and allowances that can lower your overall tax bill. We’ll delve deeper into these in the upcoming sections.

Keep in mind that this is just a high-level overview. The specifics can get a bit more complicated, so it’s always a good idea to consult with a tax professional for personalized advice. But hopefully, this gives you a good starting point to understanding how income tax Thailand works.

Read next: Thailand Minimum Wage Guide for Employers

Who has to pay income tax Thailand?

personal income tax Thailand

The main factor involved with who pays what tax in Thailand comes down to residency. But Thailand has a unique take on what constitutes residency, and how that affects your income tax. Here’s how it works:

Resident income tax

If you live in Thailand, or you’re here for more than 180 days a year, you’re considered a tax resident. This means you’ll need to pay income tax on all your income, whether it’s earned in Thailand or overseas (if you bring it into the country). So, your salary, business profits, investment income, etc., it’s all on the table.

Non-resident income tax

If you don’t meet those residency criteria, you’re a non-resident for tax purposes. This means you’ll only pay income tax on the money you earn within Thailand. If you’re a digital nomad working remotely for a foreign company, for example, your earnings wouldn’t be subject to Thai income tax as long as they stay outside of Thailand.

What are the rates of personal income tax Thailand?

Thailand has a progressive tax system, which means the more you earn, the higher the rate you pay. This is designed to be a fairer way to tax income, so workers who make less don’t feel an unnecessary tax burden. The rates for 2024 for residents (those staying in Thailand for more than 180 days) look like this:

If you’re earning ฿ 500,000 per year:

  • The first ฿150,000 is tax-free.
  • The next ฿150,001-300,000 is taxed at 5%
  • The remaining ฿200,000 is taxed at 10%

Of course, this is just an example and your actual tax situation could be affected by a number of different deductions and allowances. Make sure to consider your own circumstances and talk to a professional if you have any confusion.

What about non-residents?

If you’re a non-resident, the Thailand income tax for foreigners looks a bit different. For 2024 the income tax Thailand rates are:

  • Employment income: Flat rate of 15% (unless your employment contract states otherwise)
  • Other income: Progressive rates from 5% to 35%, depending on the type and amount of income.

What are the deductions in personal income tax Thailand?

There’s some good news when it comes to paying your income tax Thailand—you can claim deductions to lower your taxable income, and take a bit of the sting out of tax season. Here are some common deductions you should strive to take advantage of:

Social Security contributions

Everyone in Thailand chips in towards the country’s social security system. This comes straight out of your paycheck, but the good news is that you can deduct it from your taxable income.

Provident fund contributions

If your employer offers a provident fund (similar to a retirement savings plan), your contributions to it can be deducted, too. This is a great way to save for the future and lower your tax bill at the same time.

Medical expenses

You can usually deduct some of your medical expenses, including health insurance premiums and costs for certain treatments. This can be a big help, especially if you’ve had major medical costs.

Charitable donations

Giving to charity is a great thing to do, and the Thai government incentivizes it by offering tax deductions. There are specific rules about what types of donations qualify, so be sure to check those out.

Just remember, the amount you can deduct for each of these things often has a limit. For example, for social security, you can only deduct up to ฿ 9,000 per year. And for donations, the maximum deduction is usually 10% of your taxable income.

What are double taxation agreements? 

If you’re a foreigner living and working in Thailand, you might be worried about getting hit with a double tax whammy – paying Thailand income tax for foreigners and your home country on the same income.

Luckily, Thailand has signed double taxation agreements (DTAs) with over 60 countries, including the US, UK, Canada, Australia, and many others. These agreements are international tax treaties designed to prevent this double taxation issue, which can put an unfair tax burden on non-Thai workers.

How do DTAs work?

It varies from agreement to agreement, but the general idea is that a DTA will set out rules for how each country taxes certain types of income. This includes items like:

  • Which country has the right to tax certain income: For example, a DTA might say that your salary is only taxable in Thailand if you’re working there.
  • Reduced tax rates: Some DTAs might even offer reduced tax rates on certain types of income to make things more favorable for taxpayers.
  • Tax credits: If you do end up paying taxes in both countries, a DTA might allow you to claim a tax credit in one country to offset what you’ve already paid in the other.

It’s important to note that even if your home country has a DTA with Thailand, the way it applies to you can depend on your specific circumstances. It’s always best to consult with a tax professional to make sure you’re taking full advantage of any available benefits and avoiding any unexpected tax bills.

One common question people ask is, “how do I know if my country has a DTA with Thailand?” The easiest way is to check the list of countries with DTAs on the Thai Revenue Department website or consult with a tax advisor.

When to file income tax Thailand?

Mark your calendars, because tax season in Thailand typically runs from 1 January to 31 March of the following year. This means if you earned income in 2024, you’ll need to file your tax return by 31 March 2025. Filing late might incur legal penalties, so ensure you’re on top of a timely tax filing.

However, there are a few nuances and exceptions to consider. These are:

  • E- Filing: As of January 2024, new rule grants an automatic 8-day extension for returns and payments filed online, making the tax filing deadline 8 April instead. 
  • Mid-Year Returns: If you own a business, you might need to file a mid-year return by 31 August for the first half of the year.
  • Extensions: In certain situations, you might be able to get an extension to file your return. It’s best to check with the Revenue Department to see if you qualify.

How to file income tax Thailand?

Thailand income tax for foreigners

Filing your income tax Thailand doesn’t have to be a headache—the Thai Revenue Department offers several options to make it as easy as possible:

Online submission

This is the most convenient and popular option. You can file your tax return online through the Revenue Department’s e-Filing system. It’s a secure platform that guides you through the process step-by-step. Plus, if you’re expecting a refund, you’ll usually get it faster this way.

Mobile app

Prefer to file on your phone? The Revenue Department’s RD Smart Tax mobile app lets you do just that. It’s a user-friendly app that’s available in both Thai and English, so you can file your taxes on the go.

Paper forms

If you’re more comfortable with the traditional way, you can always file a paper return. You can download the forms from the Revenue Department’s website or pick them up at your local tax office. Just fill them out and submit them before the deadline (usually 31 March for the previous year’s income).

Whichever way you choose to file, make sure you submit your tax return on time to avoid any penalties or late fees.

Things You’ll Need for Filing Personal Income Tax Thailand

Before you jump into filing your personal income tax Thailand, it’s a good idea to gather a few important documents. This will make the process smoother and help ensure everything is accurate.

1. Taxpayer identification number

This is your unique ID for tax purposes in Thailand. If you’re a citizen or resident, it’s usually your national ID card number. If you’re a foreigner, you’ll have a tax ID card issued by the Revenue Department.

2. Income documents

You’ll need proof of all the income you earned during the tax year. This could include:

P.N.D. 50: This is the withholding tax certificate your employer should provide, showing your salary, taxes withheld, and other important details.

Bank statements: These can help verify your income from interest, dividends, or other sources.

Business income statements: If you own a business, you’ll need these documents to show your revenue and expenses.

3. Expense documents

Don’t forget about deductions! Gather documents that can help prove your eligible expenses:

  • Medical bills and receipts
  • Charitable donation receipts
  • Provident fund statements
  • Proof of life insurance premiums, home loan interest payments, etc.

4. Tax withholding

If your employer or other payers have withheld any of your personal income tax Thailand, you’ll need proof of that. This can be found on your P.N.D. 50 or other withholding tax certificates.

5. Double taxation agreements

If you’re a foreigner and your home country has a DTA with Thailand, you might need to provide a residency certificate or other documents to claim benefits under the agreement.

Simplify Income Tax Thailand with Omni

Understanding Thailand’s tax regulations is crucial for businesses to fulfill their tax obligations accurately and timely. That’s why it’s important to have the right tools by your side to ease this complicated process.

Omni offers a comprehensive payroll solution tailored to Thailand’s specific requirements. With features like support for Thai baht and automated tax calculations, Omni can help HR teams simplify the process for personal income tax Thailand. 

With our automated payroll software, digitized and secure pay slip distribution, and dedicated support teams to guide your team and ensure compliance with income tax Thailand, Omni’s payroll processing reduces the administrative burden of your HR team and frees up valuable time to dedicate to more impactful business processes.

Book a demo today and learn how Omni can help you streamline your income tax Thailand processes to ensure compliance for your organization.

Best Practices for Building an Employee File

Some countries in Asia Pacific abide by standard General Data Protection Regulation (GDPR) obligations, while others add their own touch. Ideally, you should comply with such regulations when developing and managing your employee data storage systems.

Another regulation to abide by is the Personal Data Protection Act (PDPA). In Malaysia, “a person who fails to register, and process personal data without a certificate of registration, commits an offense and shall on conviction, be liable to a fine not exceeding RM 500,000 or to imprisonment for a term not exceeding three years or to both.”

To avoid such hefty penalties, it’s best to maintain confidentiality and safety in your employee file right from the start. In this guide, we’ll share the importance of employee file management and best practices for building it.

Read next: Employee Data Management: How HRIS Can Help Achieve Accuracy and Security

What are employee files?

An employee personal file or employee record is a digital or physical folder composed of documents about an employee’s tenure at your company. It’s a record of their employment history from beginning to end.

Typically, an employee file includes legal documents, employee documents, and company documents. To illustrate, you’ll find the following documents in an employee file:

  • Offer letter
  • Job description
  • Signed employee handbook
  • Signed PTO policy
  • Signed non-disclosure agreement
  • Tax forms
  • Payroll forms
  • Employee contracts
  • Workers’ compensation
  • Employee benefits forms
  • Termination documents
  • Resume
  • References
  • Performance evaluations
  • Disciplinary transcripts

Why do employee files matter?

One of the main goals of keeping employee files is legal compliance. You need to comply with local, state, and federal labor laws by keeping certain employee files for the necessary period.

On top of that, employees might request for these documents, so you should keep them easily accessible. In case of legal disputes, these documents can serve as crucial evidence.

Additionally, an employee file is useful for HR and internal operation purposes. You can monitor attendance, manage performance, and productivity levels with employee files as it contains the details such as training history, past performance reviews, and payroll documents. 

Accordingly, you can make informed decisions about their future in your company, including employee promotions, pay raises, or terminations. Plus, these files keep you informed about which training and certificates your employees have, enabling you to create customized employee development plans for them.

What are the types of employee files?

employee file

It’s crucial to categorize employee files into the following two sections so that you can manage them properly and manage your access permissions accordingly.

Personnel files

Personnel employee files include the core biographical information and documents related to the employee’s job history and are easily accessible by the employee.. They should be based on facts, not opinions. 

Typical personnel files include basic information, such as an employee’s full name, address, education and qualifications, and date of birth. Employment documents such as job descriptions, job applications, resumes, and employment agreements should be stored here as well.

Confidential employee files

In contrast, confidential employee files hold sensitive employee information with limited access controls.

Think confidential performance reviews and medical files, such as health insurance forms, medical leave requests, family and medical leave paperwork, doctor’s notes, accident reports, beneficiary information, worker’s compensation claims, and other documents with medical information.

Other confidential files relate to payroll. Examples include attendance records, pay authorization forms, payroll deduction forms, timesheets, reimbursement receipts, advance pay request forms, award or bonus paperwork, and employee raise paperwork.

If an employee leaves the company, relevant files such as employee termination or resignation letters, exit interview forms, reasons for dismissal, unemployment compensation forms, and a copy of their final paycheck should be filed appropriately. You’ll need them as evidence in the event of a legal dispute.

What to avoid when building an employee file?

Avoid adding the following information or documents to an employee file if you want to protect their privacy, comply with labor laws, and ensure fairness.

Unnecessary information

You shouldn’t include unnecessary information related to your employees, such as what they post on Facebook or how active they are on TikTok, for example. Avoid personal opinions about your employees, only hold factual and objective documents.

Privacy violations

You might accidentally breach privacy regulations by storing excessive medical information, financial information, and family information in an employee file. Examples of such information include:

  • Bank account details
  • Social Security numbers
  • Immigration documents
  • Documents protected by relevant local regulations

Security risks

As an employer, you’ll have access to an employee’s private and sensitive information. It’s your duty to protect your employee data by restricting access and storing it securely. Your privacy policy should also include who has access to what information and why.

Also, use the proper disposal methods for documents you no longer need so they’re impossible to reconstruct. Refer to state and federal law for that. For example, you might need to shred physical files. As for electronic ones, ensure sensitive information is completely wiped from your database and establish strong data security measures to prevent data leaks.

Compliance issues

Under many jurisdictions, you must store certain employee data, such as basic employee and compensation information, for at least six years. Missing or inaccurate data may cause compliance issues

For that reason, you should go through your employee files every year to update and organize the relevant ones, and dispose of irrelevant data. Always refer to the labor laws that apply to your jurisdiction, and ensure you comply with them.

On another note, compliance issues can occur due to unequal treatment. Your confidential files might include data that could fuel this. That’s why it’s important to train managers to safely and objectively manage this data.

Best Practices for Building an Employee File

Here are some best practices to help you avoid any of the mistakes we’ve discussed above when it comes to building your employee file.

1. Categorize and organize all your employee information

You need a standardized system with logical categories that you can store employee information and documents under to maintain consistency across your HR system. This way, you can easily locate and manage any employee file later.

To explain, you’ll want to create a folder for each employee. Inside of each, you can create sub-folders for various categories (like payroll and training). Emulate the same system for each employee in your company.

Be consistent in everything down to the document naming, so it should look like this: [employee last name] [employee first name]-[document name]-[name]. If it gets overwhelming, you can use an electronic document management system (EDMS), also known as an HR electronic filing system for an automated process.

2. Include and retain necessary documents required by regulations

Write a checklist or index the types of documents you need for each employee file. This way, you can easily spot incomplete files and request them from your employees.

Omni tip: Label files with the duration you are required to keep them as per regulations. This way, you can easily identify which files to keep and which to dispose of during your yearly employee file review.

3. Establish security and access controls

Identify who can legally view each document in an employee file, and train your HR team to understand these confidentiality requirements.

Usually, HR individuals and benefits managers get access to all data. Only your legal team should view files about ongoing litigations. Managers have access in some cases, and employees can typically view their own employee files.

You can adjust the control settings or access permissions for each document accordingly, ensuring that information is only available to those who need it.

4. Regularly review and update employee files

Review your employee files annually. Do this before any audits (like payroll). With that, you’ll keep up with form renewals and certificate expirations, and you’ll know that the employee information on hand is accurate and updated. Don’t forget to update employee files with any additions or updates, such as training records, promotions, and raises.

5. Develop a disaster recovery plan

What will you do if a cyberattack compromises your digital employee files? What about physical copies? In case of a fire, what will happen to them? To counter this, prepare a disaster recovery plan by making digital or physical backup copies of your employee records, and store them in an appropriate and safe location.

6. Implement user-friendly HR software

Invest in employee record management softwares such as Omni that’s easy to use and compliant with privacy and security measures.

This way, you can increase HR productivity, comply with labor laws, access metrics and analytics, and centralize your documents. Not to mention, you can avoid any errors, streamline data filing, and extract, save, share, and update your documents easily.

Read next: 5 Reasons to Switch to an All-In-One HR Software

7. Provide training to HR personnel and managers

Now that your employee filing system is in place, the next step is to train HR personnel and managers on how to use it. They should learn about proper data storage, indexing, monitoring, and disposal.

Benefits of an Effective Employee File

When you create an effective employee file management system, here’s some benefits you can expect:

Simplified HR processes

HR processes thrive on data, so imagine what your HR personnel could do with centralized employee files.

Simply, they can skip the haphazardness of combining and sorting through scattered employee files. Instead, they can retrieve information from a central location and get a chronological overview of the employee’s behavior, including disciplinary actions and training. With the data on hand, HR teams can effectively assess employees’ productivity and create employee development plans accordingly.

Compliance with regulations

When you set a standardized system for data filing that takes federal, state, and local regulations into consideration, you can be sure that your business practices are compliant, reducing the risk for legal action and penalties.

Improved decision making

When you have easy access to your employees’ data, informed decisions can be made for situations such as promotions for outstanding performances to implementing employee development programs for closing performance gaps

Unlock the Benefits of Effective Employee File Management

employee file

Adoption of an all-in-one HR software would be advantageous for all stakeholders in the organization, especially when it comes to employee file management. Businesses across various industries and scales are increasingly embracing automation and digitization to maximize productivity. HR software stands out as a pivotal avenue through which corporations are undergoing digital transformation.

Powering Asia’s fastest-growing, modern companies, Omni’s employee database software scales alongside your company so you can customize and leverage the system to meet your evolving employee file management needs while ensuring compliance with regulations within your jurisdiction. 

If you’d like to learn more about how Omni’s all-in-one HR software automates the entire end-to-end employee lifecycle,

Computing and Administering Separation Pay in the Philippines

This article explains how to compute and administer separation pay in the Philippines. It details the formulas for different types of termination and outlines the legal requirements employers must follow. This guide aims to help both employers and employees understand the separation pay process.

What is a separation pay?

Separation pay, severance pay or termination pay refers to the compensation an employee receives upon leaving the company. During situations like layoffs, company downsizing, close of business or mutual agreement, employers may choose to provide separation pay.

This voluntary benefit is provided by employers to alleviate the impact of termination, to support the employee through retirement or until they find new employment. A typical separation pay package may also include benefits such as continued health insurance, outplacement services, or payment for unused vacation days.

In the Philippines, employers must provide severance pay to employees terminated with authorized causes under the Labor Code. If an employer defaults on their obligation, employees can file a complaint with the Department of Labour and Employment (DOLE). The department will investigate the complaint and may initiate conciliation or mediation proceedings to resolve the issue. If the employer fails to comply, DOLE can impose penalties and sanctions, including legal action to enforce compliance.

What is the difference between final pay and separation pay?

Final pay and separation pay are both types of compensation an employee receives when their employment ends. However, their purposes and calculations differ.

Employees are entitled to receive their final pay, regardless of the reason for leaving. It typically includes unpaid salary or wages, accrued but unused vacation or paid time off (PTO), and any other earnings such as bonuses, commissions, or overtime pay that are due.

Unless provided under employer’s discretion or stated in their employment contract, employees receiving separation pay upon termination aren’t entitled to a final pay. This is an added compensation provided to support employees during the transitions period after leaving the organization.

Separation pay is calculated based on factors such as length of service, position and reason for termination. Final pay is calculated differently. It is calculated based on the benefits accrued and whether the employee is salaried, or paid on an hourly basis. 

The timing is also different. Final pay is usually provided on the employee’s last working day or shortly thereafter, depending on company policy and local labor laws. While for severance pay, the timing and amount is outlined in the severance agreement which may be based on company policy, employment contracts, or collective bargaining agreements. For example, an employment contract might specify that severance pay is provided as a lump sum within 30 days of termination. 

Relevant reading: How to Compute Overtime Pay in the Philippines

Who qualifies for separation pay?

severance pay

Eligibility is a major requirement for companies when administering severance pay. Without it, employees wouldn’t qualify for severance benefits when their employment ends. These criteria ensure fairness and protect the company from legal issues. 

Also, without clear eligibility, disputes could arise over who gets severance pay and why. Here we’ve listed common scenarios where employees typically qualify for separation pay, as well as cases where they do not:

Redundancy

There may be times when the position held by an employee is no longer necessary. This may be due to overstaffing, restructuring, technical changes or other reasons leading to a reduced need for such a position. To ease the impact of redundancy during this period, companies often offer severance pay. 

Closure or cessation of operation

A layoff can happen when a company, or a part of it, shuts down completely. This may be due to financial difficulties, or other significant changes in the business environment. Such individuals qualify for severance pay to provide financial support during the transition period as they seek new employment and to compensate for the sudden loss of their job through no fault of their own.

Reduction of workforce

This is otherwise known as Reduction in Force (RIF), which is a corporate term that refers to a situation where a company decreases the number of its employees. This can be done to cut costs, or a restructuring that leads to improved changes and adaptation to market changes. When such layoffs happen, based on the employment contract or the goodwill of an employer, employees can be let go with severance packages. 

Dismissal without cause

Another case where your workers may be qualified for a separation pay is when there is a termination of employment without any fault or misconduct by the employee. For example, an economic downturn that forces a company to let go of employees despite their satisfactory performance.

Under the Labor Code, other criteria include the installation of labor-saving devices, where a company installs new technology that makes certain positions redundant. Additionally, in the case of employees who suffer from a disease that cannot be cured within six months and continued employment is prejudicial to their health and that of their co-workers, these employees are entitled to separation pay.

Now, it’s important to note that criteria stated above are authorized cases. Authorized here refers to situations where the termination is justified under specific conditions outlined by Philippine labor laws, or company’s policy. 

However, there may be cases where employees who are being terminated from their job aren’t qualified to receive severance pay. 

This may be due to the following reasons:

Dismissal for just cause: This refers to violations done by employees that led to their termination from work. These violations include gross misconduct such as theft, fraud or serious breaches of company policy. Also, when an employee fails to meet job expectations despite warnings and support then the employee has a fair reason to layoff the employee. 

Voluntary resignation: Employees who voluntarily choose to leave their work, whether due to personal reasons or to take up a new role at another company, typically do not qualify for a severance package. This is because severance pay is generally intended to support employees who lose their jobs through no fault of their own, such as during layoffs or company closures. When an employee resigns voluntarily, they are making a personal decision to leave, and the employer is not obligated to provide additional financial support beyond final pay for the work already performed.

Completion of a contract: A contractor or temporary employee whose contract ends without renewal is also not qualified for severance package. 

Retirement: When an employee reaches the company’s retirement age or retires as per the retirement policy, they typically do not receive severance pay. This is because retirement is a planned and anticipated event, often accompanied by other retirement benefits such as pensions or retirement savings plans, which are designed to provide financial support post-employment. Therefore, the need for severance pay, which is intended to support employees who face unexpected job loss, does not usually apply in the case of retirement. 

How is separation pay calculated?

As per Article 298 and 299 of the Labor Code,  separation pay is calculated based on the reason for termination and the employee’s length of service.

The Labor Code further states that in cases of installation of labor-saving devices or redundancy, the employee is entitled to receive the equivalent of one month pay for every year of service. 

Hence the formula: 

Separation pay = (one month salary) × (years of service)

While in the case for closure or cessation of business, or health reasons, the employee receives one month pay or half a month pay for every year of service. 

Hence the formula for half a month pay: 

Separation pay = (one month salary) ÷ 2 × (years of service)

How is separation pay administered?

separation pay

The following are ways Philippine employers can administer separation pay that adheres to the laws: 

Notice of termination

A written notice must be provided to let the employee know about the termination of their contract. The notice should include the reason for termination, the effective date, and information about the severance package, if applicable. 

When breaking the news, communicate this with professionalism and empathy. In the Philippines, employees must provide the written notice 30 days before the termination date and the document should outline the grounds for dismissal. A copy of the notice should be provided to the Regional Office of the Department of Labour and Employment where the employer is located. 

Read next: What is a Notice Period?

Payment

The amount and conditions of separation pay are specified by the labor laws and may depend on factors such as the length of employment and the reason for termination. 

Employers can choose to provide severance pay in lump sums or in installments. Both modes of payment have different advantages, and employers should carefully consider which option is beneficial for both parties.

Severance payments should be provided in line with the company policy, or the severance agreement. 

Timing is an important factor here. It must comply with legal requirements or company policy, and outlined in the severance agreement.

Tax withholding

Severance payments are subject to federal and state income taxes, and Filipino employers must withhold these taxes. Other deductions like SSS contributions, Medicare, and mandatory withholdings also apply.

Read next: Preparing for ITR Philippines

Documentation

This is a crucial step as it provides a clear record of the terms and conditions of the separation. Proper documentation includes the severance agreement, which outlines the payment details, any continued benefits, and any conditions such as a release of claims. Both the employer and the employee should sign this agreement to ensure mutual understanding and acceptance. This helps prevent future disputes and ensures compliance with legal and contractual obligations.

Additional considerations

  • Collective Bargaining Agreements (CBA): If your company has a union, you need to take into account clauses stipulated in the CBA when administering separation pay. 
  • Legal consultation: Consult a legal professional to ensure you are doing everything by the books.This prevents potential legal disputes and warrants that all actions taken are fair and lawful.

Leveraging HR Tools for Accurate Pay Calculations

Ensuring accurate pay calculations when administering separation pay is crucial for both employees and employers. It not only assures that you are complying with labor laws, but also fosters trust and fairness in the workplace. 

Optimizing payroll management with HR software like Omni can streamline your processes, reduce errors, and improve overall efficiency when calculating severance pay in the Philippines.

With features like support for Philippine peso, automated tax calculations, and managed SSS, PhilHealth and PAG-IBIG contributions, Omni can help HR simplify your payroll processes and ensure compliance to the Labor Code with ease. 

Try out Omni for 14 days and see how our all-in-one HR software can simplify the intricacies and complexities of your entire end-to-end employee lifecycle and minimize the costs associated with common errors when it comes to severance pay calculations.

What to Include in an Employment Contract

The BTI Executive Search 2023 Workforce Insights Report revealed that “89% of Asia Pacific employers struggle to attract new talent” and “86% of companies find it hard to retain employees.”

Of course, many factors contribute to this difficulty, and we can refer to the 2022 Global Benefit Attitudes Survey that analyzes major markets in Asia Pacific for an explanation. Among others, it indicates that job security is a big factor in retaining and attracting your workforce. And it all starts with a solid employment contract.

As such, it’s crucial to draft an employment contract that not only protects your company but also inspires trust in your employees. In this guide, we’ll walk you through exactly what it should include.

What is an employment contract?

An employment contract or agreement is a legal document that details the terms and conditions of the work arrangements between you and your worker. You both sign it after they accept your job offer and before their first day (or a few weeks into the job).

This contract establishes your rights and responsibilities, defining the employment relationship between you. They include some standard details that ensure you’re legally compliant (think compensation, job description, benefits, and employment period), and the rest is tailored to your particular employment relationship.

Why is an employment contract important?

An employment contract is important because it ensures that you and your employee comply with its terms, since it’s legally binding. As a result, you can prevent misunderstandings about rights and responsibilities, remain compliant with labor laws, and maintain consistency in the work relationship.

What are the types of employment contracts?

employment contract

Understanding the different employment contract types helps you understand how legally binding they are and how well-suited they are for your employment arrangements. Here are the main ones: 

  • Written: The most common type is the formal, written contract, which is detailed, signed, and legally binding, meaning that it facilitates resolving disputes.
  • Verbal: Non-written, a verbal contract is the result of a discussion about the details of a position (such as salaries and benefits). Although difficult, this verbal contract can become legally binding, especially if there’s a witness to the conversation.
  • Implied: Common among small businesses, implied agreements are when you hire a worker without agreeing on certain terms in a discussion or writing. Instead, your general actions and guidelines might give them certain expectations. It’s difficult to uphold them, but they’re considered legal agreements in some contexts.
  • Fixed-term: Fixed-term contracts are written contracts that are effective for a specific period or until a project is completed. Employees under a fixed-term agreement should receive the same treatment and benefits as full-time permanent employees.
  • Open-ended: An open-ended contract doesn’t have a termination date. Instead, it ends if either you or your employee want to end it, which renders it flexible.

What to include in an employment contract

employment contract

well-rounded employment contract establishes a solid framework for your employment relationship, which promotes the thriving work culture you desire, so let’s look at its components:

1. Job title and description

What is the employee’s job title? Is the employee part of a team? Which team and department are they assigned to? Who do they report to, and who’s right above them? What does the position entail in terms of the role and its duties?

The employment contract should give defined guidelines about the employee’s key responsibilities, but it doesn’t need to include every single task. You might add a phrase like “additional duties as assigned,” which gives you the freedom to alter the job responsibilities as needed (as long as they’re minor/reasonable tasks).

Read next: How to Define Your Employee’s Job Scope (With a Template!)

2. Compensation and benefits

One of the main factors for employee retention is compensation and benefits. Ensuring transparency about them promotes employee satisfaction and trust and prevents disputes.

Your employee’s contract should include their wage amount (before applicable taxes), their payment cycle, whether their rate is yearly or hourly, the bonus system, equity options, raises, incentive opportunities, and signing-on bonuses.

As for benefits, refer to labor laws in your area to ensure compliance when you determine them. Also, mention when you’ll grant the employee access to these benefits. Is it immediately after signing or after the probation period is over?

Benefits can look like health insurance, medical leave, family leave, other paid leaves, unemployment insurance, workers’ compensation insurance, company stock options, retirement and investment plans, catered lunch, and gym memberships.

3. Start date and work location

One of the first points mentioned in an employment contract is the date when it becomes effective. It should also include the primary work location, clarifying crucial work arrangements (think remote, hybrid work model, on-site, and similar).

Additional reading: Flexible Working Policy Examples and Template

4. Termination clauses

When you write down the termination clauses, regulations that apply to your area usually heavily influence them. You should learn what the viable grounds for termination are. In other words, which actions from an employee could prompt you to let them go? What are the severance arrangements?

5. Resignation

How long of a notice period should your employees give you if they wish to resign? Does the notice period change after a while? Do you need the resignation in writing?

6. Confidentiality agreements

Confidentiality arrangements are essential to protect your company’s sensitive information and prevent employees from acting in ways that harm your business.

Before anything, ask yourself which data employees can share outside of work. Does your industry come with special circumstances that require extra levels of confidentiality (like psychiatric clinics)? 

After that, you can add clauses for confidentiality, including client contact information, supplier lists, and proprietary elements.

Relevant reading: Employee Data Management: How HRIS Can Help Achieve Accuracy and Security

7. Death and disability

Naturally, death and permanent disability terminate the employment contract. In the case of disability, the contract should include the duration after which the contract is terminated (like 30 days). Additionally, the contract should list the compensation that goes to the employee’s estate in either case.

8. Dispute resolution

You can add clauses in your employment contract about how to resolve employee disputes. What is the dispute process like? It can include measures like mandatory arbitration, mediation, and litigation.

9. Additional considerations

Finally, it’s the level of detail that determines how good an employee contract is, so don’t forget these minor yet important aspects:

Non-compete clauses

Non-compete clauses stop employees from competing with you during and after the end of their employment period for a certain duration. Consult with legal experts to confirm that your non-compete clause holds value in court.

With non-compete clauses, employees are prohibited from setting up a competing business or work for a competitor within a specified period. You can rest assured that your assets, clients, and proprietary information are safe.

Intellectual property ownership

Who owns the intellectual property of your employees’ work? What about your company’s knowledge? You can use the employment contract to make that clear. 

Add a clause about the ownership of intellectual property, including industry secrets, copyrights, patents, and trademarks. Also, a non-compete agreement can help with risk mitigation here.

What are the benefits of an employment contract?

When you understand the benefits of an employment contract, you’re more likely to invest in it and can assess the outcomes to determine the solidity of your contracts. 

For employers

As an employer, you should draft employment contracts to reap the following benefits:

Clarity and reduced risk

An employment contract makes expectations clear, so you’re less likely to have issues with your workers and resort to legal action. Your employees should understand their job functions, compensation, company goals, and procedures.

Employees who understand their roles and the repercussions if they don’t comply with them will avoid abandoning their post. This is because they know it’s grounds for examination and possible employment termination, making it likely to put your business at risk or hinder your business processes.

Protection of confidential information

As referenced earlier, an employment contract includes a clause about sensitive information. It ensures that your data is safe, your clients stay with you, and your processes are yours only.

For instance, if you run a restaurant, you’ve probably worked hard to develop your recipes and maybe even used a family secret recipe. The contract will protect your trade secrets, ensuring that customers will keep coming for your special lasagna.

Documentation for performance management

When you document the job title and description, including a detailed illustration of your employee’s tasks, you create a standard that you can hold them accountable to later on to determine how well they’re performing by comparing that to their job description.

For employees

To make an employment contract attractive for potential hires and fair to them, it should give them the following:

Security and predictability

Your employees will feel secure having guaranteed work for a specified period. There might also be severance at the end of their tenure. As for predictability, the employment contract includes your expectations for them, the actions you’ll take if they comply (such as bonuses and raises), and the actions you’ll take if they don’t.

Employment contracts also offer a certain legal security. Employees know they can use them to claim their rights. They can also refer to them to avoid legal action by not engaging in any behavior that could prompt it.

Clear expectations

Your employees will have clear expectations about their roles, working hours, salaries, paid leaves, benefits, and potential for growth in your company. This way, there’s less room for misunderstandings and dissatisfaction later on. Your employees are less likely to have issues with their jobs because they know what they signed up for.

For example, they’ll know that they can expect a promotion after two years if they reach certain performance milestones, which should boost satisfaction and employee engagement levels.

Potential for negotiation

When the termination date for your employee’s employment contract approaches, they have a chance to negotiate the terms of its renewal. They might ask for a raise or added benefits.

For instance, they might do market research to find that their current rates don’t align with market rates and request a raise accordingly. As an employer, you might find that the cost of retaining them for a higher rate is worth it and comply with their demands.

Optimize Employment Contract Management and Compliance

All-in-one HR software like Omni is a powerful tool for unifying all of the disparate employee data scattered across your company. As a single source of truth for employment contract management, HRIS streamlines your HR processes and makes them more efficient.

Powering Asia’s fastest-growing, modern companies, Omni’s employee database software scales alongside your company so you can customize and leverage the system to meet your evolving employee data management needs while ensuring compliance with regulations. 

With a full suite of modules to support every aspect of your business, Omni liberates HR teams from administrative cycles by automating the entire end-to-end employee life cycle — from recruitment and onboarding to employee engagement and payroll and beyond — allowing you to redirect your time to strategic initiatives that drives your business’s growth.

Omni’s intuitive and fully customizable platform integrates with your team’s favorite tools for a seamless and timely adoption. And at only $3/employee/month, you can leverage HR automation to decrease administrative costs.

Book a demo with our team today to learn how Omni can help transform your small businesses HR processes.

The Employer’s Handbook to EPF Contributions in Malaysia

Regardless of which stage you are in your career, saving for retirement should be one of the priorities. Saving early and saving often is the key to a comfortable retirement, which is why Malaysia EPF contribution is crucial.

Both employers and employees are expected to make a Malaysia EPF contribution as a percentage of their salary each month, which is then kept in the fund to be returned to them in retirement (or under certain conditions we’ll get into below). 

But, like lots of bureaucratic necessities, there’s more than a few moving parts and several important legal components you’re going to need to be aware of. Here, we dive into everything you need to know about employer EPF contributions, and how you can advocate for your employees’ future financial security.

Relevant reading: Navigating Malaysia’s Employment Insurance System (EIS)

What is a Malaysia EPF contribution?

In essence, EPF contribution is like a reliable savings plan for Malaysian employees, helping them prepare for their retirement years and other major life events. 

It’s a mandatory program, meaning both your organization and employees need to contribute a portion of their earnings each month. This ensures your employees have a financial safety net in place when they retire, or if something unexpected comes up along the road.

In terms of contribution, you as an employer contribute a larger portion of your employee’s salary to the EPF than they do. This gives a boost to how fast the savings build up, and splits the responsibility between employers and employees. However, KWSP doesn’t just hold onto these contributions—they further invest them and accelerate the savings growth.

When your employees retire (or under certain circumstances like leaving Malaysia permanently, buying a home, or facing medical emergencies), they can access their EPF savings. The EPF contribution is an important part of Malaysia’s economy, allowing for financial stability and growth for all Malaysians.

Read next: Understanding Malaysia’s Employment Act: Updates & FAQs in 2023

Who is responsible for Malaysia EPF contribution?

EPF contribution

As mentioned, EPF contribution is a team effort. Both your organization and its employees have a role to play in Malaysia EPF contribution. 

By law, you as an employer are required to deduct a portion of your employees’ salaries each month and add your own contribution on top. This combined amount is then deposited directly into their individual EPF accounts.

The exact percentage you each contribute is set by the EPF Act 1991 and varies depending on things like your employee’s age and salary. To stay on the right side of the law, make sure to deduct your employees’ contributions from their paychecks and add your portion before sending the total amount to the EPF by the 15th of the following month. It’s important to get this right, as there can be penalties if you don’t.

Omni tip: It’s best practice to encourage your employees to check their EPF statements regularly to ensure timely and accurate contributions.

What payments are liable for KWSP deductions?

In Malaysia, several different types of payment are subject to EPF or KWSP deductions (short for Kumpulan Wang Simpanan Pekerja). Here are the main ones that you should keep in mind:

  • Basic salary: This is the foundation of an employee’s income and is always included in EPF calculations.
  • Wages: This covers all types of pay for work done, whether it’s hourly, daily, weekly, or monthly.
  • Allowances: Most allowances like those for housing, transport, or the cost of living are generally subject to KWSP deductions.
  • Bonuses: Performance bonuses or other extra payments need to be included when calculating KWSP employee contributions.
  • Commissions: If your employees earn commissions, these need to be factored into their EPF contributions.
  • Incentives: Monetary rewards given to employees for good performance are also included.
  • Overtime pay: Payments for working extra hours are part of an employee’s overall earnings and subject to EPF.

It’s important to accurately calculate and perform KWSP deductions from these payments to keep compliant and avoid any legal issues. Stay up-to-date with the regulations and keep your payroll team in the loop to make sure any changes to regulations don’t go unnoticed.

Relevant reading: Your Guide to Malaysia Payroll

How to calculate Malaysia EPF contribution?

Figuring out Malaysia EPF contributions might seem a bit complex, but in this section we break it down into straightforward steps you can follow easily:

1. Know the rates

The percentage you and your employee contribute depends on their age and residency status. Here’s the breakdown for Malaysian citizens and permanent residents as of June 2024:

  • Employees under 60 years old:
    • Employee: 11% of their monthly salary
    • Employer: 13% of their monthly salary (if they earn RM5,000 or less) or 12% (if they earn more than RM5,000)
  • Employees 60 and older:
    • Employee: 5.5% of their monthly salary
    • Employer: 4% of their monthly salary

2. Figure out the total earnings

This includes their basic salary, any additional wages, allowances, bonuses, commissions, incentives, overtime pay, and service charges.

3. Calculate each contribution:

Let’s say your employee is under 60 and earns RM4,000 per month:

  • Employee’s Malaysia EPF Contribution: RM4,000 x 0.11 = RM440
  • Employer’s Malaysia EPF Contribution: RM4,000 x 0.13 = RM520

4. Add them up:

  • Total Malaysia EPF Contribution: RM440 + RM520 = RM960

5. Submit on time

You’ll need to submit these contributions to the EPF by the 15th of the following month. You can do this easily online through the EPF’s i-Akaun (Employer) portal.

Remember, these are just the standard rates. There might be slight variations for non-citizens or under special circumstances. If you’re ever unsure, you can always refer to the official EPF guidelines or reach out to them directly.

How to make Malaysia EPF contributions?

Making Malaysia EPF contributions is a straightforward process that’s made even easier with the online tools available to you. 

Register as an employer: If you haven’t already, you’ll need to register for an account before submitting EPF contributions. You can do this online through the KWSP website or by visiting one of their branches. Once registered, you’ll receive an Employer Reference Number, which you’ll use for all your employer EPF contributions.

Enroll your employees: Make sure all your employees are registered. If they’re not, you can easily register them online or by submitting Form KWSP 3.

Calculate the contributions: You’ll need to calculate the monthly Malaysia EPF contributions for each employee. This depends on their age, salary, and the current contribution rates. We covered how to do this in the previous section, but the KWSP website also has helpful resources and calculators.

Prepare the contribution data: You have two main options for this:

  • Form A: This is the traditional paper form you can fill out with each employee’s details, salary, and the calculated contributions.
  • i-Akaun (Employer): This is the EPF’s online portal where you can easily generate and submit contribution data electronically. It’s a much more convenient option!

Submit the Contributions and Payment: You need to submit the contributions by the 15th of the following month to avoid any late fees. You can do this through:

  • i-Akaun (Employer): Upload your data directly through the portal.
  • Internet banking: Many banks offer EPF payment options through their online platforms.
  • Bank counter: You can submit Form A and pay at designated banks.
  • EPF branch: You can also visit any EPF office to make the payment.

Maintain accurate records: Always keep copies of any forms you submit and receipts for your payments. It’s a good practice to have these records on hand in case you need them later for an audit, or simply to look up data.

Reconcile and report: Double-check your records regularly to make sure everything matches up. The i-Akaun portal is a great tool for tracking your contributions and making sure everything is in order.

What are the Malaysia EPF contribution responsibilities as an employer?

Knowing and performing your employer EPF contribution responsibilities isn’t just a good idea—it’s the law. Here’s what your organization will need to consider as it administers EPF deductions for its employees:

Registration

First things first, you’ll need to register yourself as an employer with the EPF. You can do this online through the KWSP website or at any EPF branch. They’ll give you an Employer Reference Number, which is like your ID for all things EPF.

Next, make sure all your eligible employees are registered with the EPF. If they’re new hires who haven’t been registered before, you can do it for them using Form KWSP 3.

Contributions

Your organization is responsible for figuring out the exact amount to contribute for each employee every month. This includes both your portion as the employer and the portion deducted from your employee’s salary. The exact amount depends on factors like their age and salary, noted in the section above.

Timely payment

It’s important to submit your Malaysia EPF contributions by the 15th of the following month. For instance, January’s contributions should be paid by February 15th. If you miss the deadline, you could face penalties, so set up reminders before the deadline each month.

Record keeping

Keeping track of all your data is key. Make sure you keep copies of all the forms you submit, payment receipts, and any communication you have with the EPF. It’s considered a best practice to keep these records for at least seven years.

Read next: Employee Data Management: How HRIS Can Help Achieve Accuracy and Security

Reporting

Each month, you’ll need to report the Malaysia EPF contributions you’ve made. You can do this using Form A or, more conveniently, through the i-Akaun (Employer) portal. Make sure your employees track their EPF statements regularly as it shows them how much is being saved for their retirement.

What are the EPF contribution responsibilities for an employee?

KWSP deduction

We’ve stressed about your responsibilities for employer EPF contributions, but your employees play an important role as well. Here’s what will be expected of them:

Understanding your contributions

It’s a good idea for your employees to be familiar with the current contribution rates, both for their share and yours as the employer. This will help them understand how much is going into their EPF account each month.

Encourage them to regularly check their EPF statements through the i-Akaun portal. This way, they can make sure everything is accurate and spot any mistakes early on. These statements show them a breakdown of their contributions, any dividends earned, and their overall balance.

Maintaining accurate records

It’s helpful for employees to keep copies of their payslips, since these show how much is being deducted for EPF. If there are any discrepancies, they’ll have the information they need to discuss it with you.

Remind your employees to let the EPF know if they change their address, contact details, or beneficiaries. This ensures they receive important information and that their account is properly managed.

Voluntary contributions

If they’d like to save even more for their retirement, your employees can make additional voluntary contributions to their EPF. It’s a great way to boost their savings and have more financial security down the road.

Even if an employee becomes self-employed or works in the informal sector, they can still contribute to their EPF. This helps them continue saving for their retirement. The i-Saraan program is specifically designed for self-employed individuals and even offers some incentives from the government.

Can employees pay less than 11% for Malaysia EPF contribution?

The standard employee Malaysia EPF contribution is 11% of their monthly salary. However, there are a few situations where they can contribute less. These include:

Temporary rate reductions: Sometimes, the government lowers the mandatory contribution rate to give employees a bit of financial relief. This usually happens during economic downturns, like the recent pandemic when it was reduced to 7%. Keep an eye out for announcements from the government to see if these reductions are in effect.

Things to keep in mind:

  • Even if employees choose to lower their rate, there’s still a minimum they have to contribute. The exact percentage may vary, so it’s best to check the current EPF guidelines.
  • Lowering contributions means they’ll have less saved up for retirement. It’s a trade-off between having a bit more money now and having a more comfortable retirement later.
  • If your employee reduces their contribution, it doesn’t affect yours as the employer. You’ll still need to contribute the standard 12% or 13%, depending on their salary.

Going back to the standard rate: If an employee decides they want to go back to contributing the full 11%, they can do that at any time. They simply need to let the EPF know.

Learn more: Navigating HR Compliance in Malaysia

Automating Payroll Processes with Omni

It’s clear that the Malaysia EPF contribution process is an ever-evolving yet mandatory process for all businesses. Navigating it can be challenging, and staying up to date with the latest regulations is crucial for HR teams to remain compliant. 
Omni helps HR teams stay up to date with the latest laws and regulations while streamlining the end-to-end employee management lifecycle. Our comprehensive payroll solution is tailored to Malaysia’s specific requirements. With features like support for MYR, automated tax and EPF calculations, and instant payroll reports, Omni can help HR teams simplify their payroll processing while ensuring compliance.

Start your 14 days free trial today and see how Omni can simplify the intricacies and complexities of Malaysia EPF contribution process and minimize the costs associated with common errors.

Thailand Minimum Wage Guide for Employers

The Thai government announced their plans to increase the daily Thailand minimum wage to 400 baht. Thailand’s minimum wage was last increased in October 2022 and it was brought up to 328 – 354 baht in different areas. 

This increase has brought about the need for employers to be informed on changes in minimum wage Thailand, restrictions around them, and the wage tiers their companies fall into.

In this guide, we’ll break down all you need to know as an employer about Thailand’s minimum wage.

What is the average salary in Thailand?

First, let’s talk about the average salary in Thailand. 

The CEIC data reports updates monthly and it shows that the average salary in Thailand is around 14,793 baht per month as of March 2024. This payment includes a minimum of 13 paid public holidays and up to 30 days of sick leave.

Although when compared to other Southeast Asian countries, Thailand’s average salary is higher than Vietnam and Cambodia, but lower than Malaysia and Singapore. There is also a significant gap in income distribution as there are families earning less than 2,802 baht per month, which is below the poverty line. 

The average salary in Thailand also varies across different states and industries within the country. Bangkok offers the highest average monthly income at around 19,000 baht and in other areas, the average salary ranges from 13,000 to 15,000 baht depending on the cost of living. 

Who sets the Thailand minimum wage?

The Ministry of Labour has a committee in charge of Thailand’s minimum wage, those on this committee include representatives from the government, employers, and workers.

National wage committee

The national wage committee was set up to ensure pay equity and a fair living standard for employees while considering employers’ economic realities. 

Its main duty is to assess the cost of living in Thailand, get feedback from employers, workers, and company stakeholders, use the information to propose new minimum wage rates, and then submit their proposals to the cabinet for approval.

Cabinet approval

The cabinet’s duties are to review the proposal submitted by the National Wage Committee and based on the justification that the minimum wage rates are fair and reasonable, they approve or reject the proposed rates. It’s also their responsibility to announce the new Thailand minimum wage rates.

What are the wage tiers for Thailand minimum wage?

average salary in Thailand

There are 4 wage tiers in Thailand’s minimum wage system and the structure is categorized based on the development level and economic state of the regions. 

This system is in place to ensure employees and workers are paid the right compensation that benefits their environment. Here’s a brief explanation of the four tiers: 

Zone 1

Bangkok and its surrounding regions, such as Pathum Thani, Nonthaburi, Nakhon Pathom, Samut Prakan, and Samut Sakhon, are included in Zone 1. Thailand has the highest level of economic development and the highest cost of living because of their strong concentration of commercial and industrial businesses in these locations. 

The Thailand minimum wage in this zone is at the highest to accommodate the expenses of the skilled workers. 

Zone 2

The minimum wage Thailand for Zone 2 is slightly lower than for Zone 1. The regions in this tier are also known to house industrial and tourism companies which are also economically significant but they are not as widespread as in Zone 1. Provinces in this area include Phuket, Rayong, and Chonburi. 

Zone 3

Zone 3 covers provinces in Thailand that are less economically developed compared to Zones 1 and 2 although these areas are still important in terms of regional commerce and agriculture. Thailand’s minimum wage in these places is at a moderate level, some of the regions in this zone are Khon Kaen and Chiang Mai.

Zone 4

Most of the regions present in Zone 4 are the rural and economically underdeveloped provinces, in the Northern parts of Thailand. The economic activity is primarily agriculture and living expenses are lower in this area. The minimum wage Thailand for this tier is the lowest among the four zones, reflecting the lower expenses associated with living in these regions.

What are the exclusions and variations on the Thailand minimum wage?

Thailand’s minimum wage rules and regulations were created to protect workers by ensuring fair compensation. However, specific exclusions and variations apply to different worker categories:

International workers

As an employer, international workers are not subjected to the same minimum wage regulations as local workers. Their compensation is usually higher and the wages are negotiated based on country of origin, experience, and demand for their skill set.

In this case, the Thailand minimum wage requirement can be superseded by mutually agreed-upon salaries that acknowledge the individual’s specialized skills and value to the organization involved.

Migrant workers

In Thailand, some migrant workers come from neighboring countries like Cambodia and they also have minimum wage laws that bind them. They are only entitled to the Thailand minimum wage if they are employed for at least one year full-time.

Part-time workers

For workers who work based on hours, their minimum wage is divided based on how long they worked and most times it may not include benefits and protections like health insurance and paid leave. 

When hiring part-time workers, employers must calculate wages based on the actual hours worked, taking into account the flexible working schedules while ensuring they meet the minimum wage requirements.

Skilled workers

Thailand minimum wage for skilled workers is significantly above the minimum wage for others. This is because they consider expertise and qualifications. 

According to the laws, the daily wage they get is between 465 and 700 baht, depending on the job. Even though the salaries paid by employers are negotiated individually because of the different skill sets and experience every individual has, some industries may also have standard wage scales or agreements for skilled positions. 

How to calculate overtime for Thailand minimum wage?

Now that you know the different variations of the minimum wage Thailand, we’ll go into calculating overtime for Thailand minimum wage.

Standard work hours

The standard work hours for most companies are typically 8 hours per day cumulative to 48 hours of work in a week. 

Any work done beyond these hours qualifies as overtime and an employee has the right to demand pay from their employer. If a worker works 10 hours on any day, the extra two hours are considered overtime. 

Overtime pay rate

When it comes to overtime pay rate, a worker’s regular hourly wage is multiplied by 1.5 times the normal wage. 

For example, Amara works 8 hours and earns 400 baht per day. 

For an additional hour of work, she will receive 75 baht in overtime compensation. 

Holiday and rest day overtime

For employees, working during holidays and rest days counts as overtime and employers are expected to pay them more when they work on these days.

For workers who work on such days, they will be paid twice their daily minimum wage and three times more if they work more than eight hours (which counts as overtime also).

What happens if an employee’s wage is less than Thailand minimum wage?

It is against the law to be paid less than the minimum wage Thailand. The Labour Protection Act of 1998 protects all workers, although people working with the state and government are excluded. 

Employers must ensure that all employees receive fair and reasonable wages in accordance with the minimum wage Thailand to avoid violating regulations and potential legal consequences.

Penalties for Paying Below Thailand Minimum Wage

As employers, there are penalties you face if you pay employees or workers below the Thailand minimum wage. Here are some of them: 

Financial penalties

There are financial consequences for employers that fail to pay their employees the expected Thailand minimum wage. As minimum wage Thailand is highly regulated by the government, violating the law can be subject to criminal penalties, which may include up to 100,000 baht in fines, six months in jail, or both depending on your cooperation. 

Additional costs

  • Back wages and interest

Sometimes employers are required to pay back wages and interest to the employees. For example, if an employee was underpaid for several months, the employer would need to pay the difference and interest calculated over that period which is more loss for the company.

  • Legal fees

If the employee decides to take legal action, the employer will also incur legal fees and potential legal consequences. 

Reputational damage

One of the important things employees consider before signing an offer letter is reputation. If an employer is known to pay below the Thailand minimum wage, it can substantially damage their reputation.

Potential business disruption

The risk of paying below Thailand minimum wage can be deeper than it looks. The time and resources spent rectifying the deed and sorting legal issues can severely impact operations and disrupt company growth.

As management is forced to handle the situation, it can impact overall productivity and employee morale.This is why employers should abide by regulations and ensure that all their employees receive fair minimum wage. 

Effortless Thailand Minimum Wage Compliance

Understanding and managing Thailand’s minimum wage requires careful attention to region and salary tier variations. That’s why it’s important to pick the right HR tool and strategy to make the whole process less overwhelming. 

Omni’s suite of modules simplifies the task of managing minimum wage Thailand. Through a secure and centralized employee database, HR teams can quickly access accurate employment contracts and necessary documents for calculating minimum wage adjustments. 

Omni provides a comprehensive payroll solution tailored to Thailand specific requirements. With features like support for Thai baht and automated tax calculations, Omni enables HR teams to streamline their payroll processing and ensure compliance with varying minimum wage Thailand requirements across the region.

Book a demo with our team to learn how our automation can help you remain compliant and reduce your administrative workload for all of your People management needs. 

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